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    Transportation Coordinator - Plano, United States - WorldLink

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    Job Description
    TITLE: Transportation Coordinator - Final Mile

    POSITION TYPE: Full Time (W2)

    LOCATION: Plano, TX

    ABOUT WorldLink:

    WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.

    Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

    We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

    For more information about our craft, visit https://worldlink- .

    WHO we're looking for:

    We are looking for a Transportation Coordinator who will be responsible for overseeing and supporting day-to-day Final Mile operations and ensuring the quality of all services provided meets the requirement standards. You will be responsible for analytics of the logistics cycle of all consumer orders from manufacturing through warehouses to the customer under the guidance of a manager. You will also be responsible for the logistics cycle for all consumer orders, including managing the final mile operations, tracking, customer delivery, returns/claims, and escalations. Required to work within logistics operations to support the new business as it develops.

    Role and Responsibilities:
    • Work with multiple divisions throughout the supply chain, customer service, transportation and third-party teams meeting all key performance indicators and customer expectations within the final mile operations.
    • Prepare and update standard operating procedures for documenting department activities.
    • Create dynamic reporting for key measurable and performance tracking.
    • Identify process improvements with attention to detail.
    • Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
    • Proficiently manage multiple tasks/projects while staying organized in day-to-day activities.
    • Documenting and data collection for supporting departments/activities.
    • Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
    Required Experience and Education:
    • 2-4 years of experience.
    • 2 years' experience with 3PL / domestic transportation / home delivery.
    • Bachelor's Degree.
    • Keen knowledge of logistics operations.
    • Advance knowledge and high proficiency using PC-based applications, specifically Excel.
    • System knowledge of SAP and TMS preferred.
    Necessary Skills and Attributes:
    • Self-motivated individual with the ability to thrive in a team-based or independent environment.
    • Detail-oriented with strong organization skills.
    • Ability to work in a fast-paced environment.
    • Limited supervision and the exercise of discretion.
    • Able to identify standard problems and make recommendations.
    • Strong time management skills; ability to multi-task, prioritize, and follow-up.
    • Ability to complete tasks and solve problems with limited guidance and direction.
    • Demonstrate a strong work ethic and ability to learn.
    • Excellent problem solving, decision-making, and analytical skills.
    • Strong interpersonal and communication skills, including written, verbal, and active listening.
    • High energy, positive attitude, and contributes to a positive team culture.
    • Technologically savvy.
    • Ability to travel within the United States is essential.
    Physical Demands:

    The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

    Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

    WHAT we'll bring:

    During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
    • Medical Plans
    • Dental Plans
    • Vision Plan
    • Life & Accidental Death & Dismemberment
    • Short-Term Disability
    • Long-Term Disability
    • Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
    • 401(k)
    WHAT you should know:

    Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

    This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.


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