Jobs
>
Milwaukee

    Lead Retail Sales Technician - Wauwatosa, United States - Asurion

    Asurion
    Asurion Wauwatosa, United States

    1 day ago

    Default job background
    null
    Description


    Our Lead Retail Sales Technician role has big-time impact If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you.

    At uBreakiFix by Asurion, we don't just assist our customers with technical issues — we provide a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

    Starting Pay - $19.00, per hour + uncapped sales & repair incentive potential


    • Average incentive potential of $550/month & Top incentive potential of $2,600/month, based on performance
    We take care of you (benefits/perks):


    • Competitive hourly and incentive-based pay
    • Generous medical, dental and vision benefits program
    • 401(K) retirement savings plan with employer match
    • Paid time off
    • Tuition reimbursement
    • Ongoing training to grow your skills
    • Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
    As a Lead Tech, here's what you can expect to do:
    We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships.

    This role is responsible for overall store operations, creating a great customer experience within our retail stores, and developing and coaching our expert technicians.


    • Perform repairs on all devices
    • Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
    • Supervise, train and coach tech experts
    • Stand in as store manager when needed
    • Maintain service-level agreements (SLAs) on turnaround time (TAT) for repairs
    • Ensure all work orders (WOs) are addressed by end of day (EOD)
    • Oversee all buybacks and return material authorizations (RMAs)
    • Manage back of house (BOH) and ensure new processes and procedures are followed
    • Order and manage inventory
    • Ensure PPE supplies are ordered and utilized, and safety standards are met
    Here's what you'll bring to the team:


    • 1+ years of customer service/retail sales experience
    • 6+ months of smartphone repair experience or equivalent
    • 1+ years of retail supervisory experience or equivalent (preferred)
    • High school diploma or GED (preferred)
    • Inventory supervisory experience; inventory counts, live inventory management or equivalent
    • Proficient in Microsoft Office with an emphasis on Excel
    • Effective verbal and written communication skills
    • Customer service skills
    • Motivation to meet and exceed evolving key performance goals
    • Technical, problem-solving, and organizational talents
    • Ability to work flexible hours, including weekends and holidays
    • Reliability and flexibility in difficult situations
    • The ability to quickly adapt in an ever-changing environment

    Get to know us:


    As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

  • Precision Door Service

    Sales and Service Technician

    1 week ago

    Precision Door Service Menomonee Falls, United States

    **Benefits**: · - 401(k) · - 401(k) matching · - Competitive salary · - Dental insurance · - Free uniforms · - Health insurance · - Paid time off · - Profit sharing · - Training & development · - Vision insurance · Precision Door has been franchising since 1999 and is now America ...

  • Computer Consultants International

    Desktop Support Point Of Sale Technician

    4 days ago

    Computer Consultants International Milwaukee, United States

    JOB REQUIREMENTS: The Desktop Support Point Of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale Tech ...

  • Dent Wizard International

    Area Operations Manager

    1 week ago

    Dent Wizard International Milwaukee, United States

    **Area Manager Job Description** · Reporting to a District Manager/Market Manager, an Area Manager is a front-line leadership position responsible for growing revenue, maximizing asset utilization, and enriching Technician performance in a territory. · **Essential Duties & Respon ...

  • Sam's Club

    Tire & Battery Technician - Automotive

    4 days ago

    Sam's Club Milwaukee, United States

    **Position Summary...** · As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associat ...

  • Uline

    Systems Technician

    1 week ago

    Uline Milwaukee, United States

    **Systems Technician** · **Corporate Headquarters** · **12575 Uline Drive, Pleasant Prairie, WI 53158** · Uncover your full potential in a collaborative IT environment where you'll provide end-user support for PC hardware and software issues as a Systems Technician. Bring your sk ...

  • National Seating & Mobility, Inc.

    Accessibility Technician

    1 week ago

    National Seating & Mobility, Inc. Milwaukee, United States

    **Full-time Opportunities available | 8/9-hour shift (day) | Monday - Friday | Competitive Pay** · As an Accessibility Technician, the employee shall assist in assembling, modifying and delivering accessibility equipment in a timely manner as well as identifying and solving any m ...

  • Platinum Pest Solutions Inc

    Pest Control Technician

    1 week ago

    Platinum Pest Solutions Inc Milwaukee, United States

    Who is Platinum Pest Solutions? · At Platinum Pest Solutions, our scope of service is unique within the industry. Our unique niche gives us a competitive edge as well. We specialize in finding, treating, & containing roaches, and rodents while our unique approach to eliminating b ...

  • The Bartolotta Restaurants

    Maintenance Tech

    4 days ago

    The Bartolotta Restaurants Milwaukee, United States

    : · **_ · Job Summary:_** · The Maintenance Technician provides service for all onsite installation, repair, and maintenance needs within The Bartolotta Restaurants. · **_ Supervisory Responsibilities:_** · - None · **_ Duties/Responsibilities:_** · - Properly troubleshoots, diag ...

  • Wrought Washer Mfg., Inc.

    Quality Technician

    2 days ago

    Wrought Washer Mfg., Inc. Milwaukee, United States

    The Quality Technician will support all Quality Assurance initiatives using quality planning, problem solving, RMA evaluation, reporting, manufacturing process improvements and corrective/preventative actions. · **Responsibilities** · - Support the Quality Management System (ISO9 ...

  • Avis Budget Group

    Fleet Maintenance and Damage Manager

    2 days ago

    Avis Budget Group Milwaukee, United States

    **Fleet Maintenance and Damager Manager** · **Major Responsibility**:Responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profit ...

  • Crane NXT

    Field Service Technician I

    1 week ago

    Crane NXT Milwaukee, United States

    Have you ever used the self-checkout in a Target Store? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices ...

  • Infinity Technologies

    Project Engineer CES

    1 week ago

    Infinity Technologies Man, United States

    Job ID: req15196 · Here you are in your element · As part of your job, you independently take on the project planning of customer supply systems with supply and application technical equipment. The projects include standard systems, standard systems with supply technical hardware ...

  • Badger Isuzu Truck Center

    Pt/ft De-identification/decal Remover

    1 week ago

    Badger Isuzu Truck Center West Allis, United States

    **Badger Truck and Automotive Group** is looking for a highly motivated and talented De-identification/decal removal technician. No experience necessary. Applicant should be able to meet the busy schedule of our Used Truck Department. You will be responsible to make sure that all ...

  • Bridgestone Americas

    Sales and Service Technician

    1 week ago

    Bridgestone Americas Franklin, United States

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With location ...

  • Tires Plus

    Sales and Service Technician

    1 week ago

    Tires Plus Franklin, United States

    Company Overview · Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With loca ...

  • Precision Door Service

    Sales and Service Technician

    2 days ago

    Precision Door Service Menomonee Falls, United States

    Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Competitive salary · Dental insurance · Free uniforms · Health insurance · Paid time off · Profit sharing · Training & development · Vision insurance · Precision Door has been franchising since 1999 and is now A ...

  • Precision Door Service

    Sales and Service Technician

    1 week ago

    Precision Door Service Menomonee Falls, United States

    Precision Door Service - JobID: [Facilities Maintenance] As a Sales and Service Technician at Precision Door Service, you'll: Be responsible for the repair of residential garage doors and openers as well as the sales and installation of garage doors and openers; Be dispatched to ...

  • Amtraco

    Lead Shipping Technician

    1 week ago

    Amtraco Greendale, United States

    Shipping Technician · **Job Description**: · Responsibilities will include creating shipping documents, shipping labels, invoices, and preparing items for shipments. The individual will be required to communicate with different groups within the company such as Engineering, Produ ...

  • All Departments

    Atsg Customer Support Representative

    4 days ago

    All Departments Brown Deer, United States

    We're ATSG (Automatic Transmission Service Group): the transmission industry's leading authority on technical support and repair information since 1985. With our over-the-phone diagnosis and repair guidance by expert techs, hundreds of manuals and tech guides, and always expandin ...

  • Burgess Services

    Lube Technician

    2 days ago

    Burgess Services Brookfield, United States

    Job Summary: · **Duties**: · - Perform oil changes and lubrication services on vehicles · - Inspect vehicles for additional maintenance needs · - Rotate tires and perform tire services · - Conduct basic vehicle maintenance tasks · - Assist service technicians with various duties ...