- Provide direction to IT Service Desk Technicians in the absence of IT Service Desk Supervisor and / or Managers.
- Manage Windows Server systems, Active Directory, and associated software.
- Monitor and maintain network/infrastructure health and performance.
- Perform Network and Server administration tasks such as software patching and upgrades.
- Maintain the infrastructure for the virtualized environment.
- Conduct performance reporting on Network and Windows server systems.
- Support the integration of new businesses in both planning and execution.
- Provide assistance to Service Desk in resolving reported problems and infrastructure issues.
- Support Cisco networking equipment and participate in network on-call rotation as required.
- Assist in maintaining corporate office and remote locations through various network systems.
- Manage and maintain desktops, laptops, peripherals, network switches, and software for Corporate and remote users.
- Administer systems including Web, Email, Active Directory, communication systems, LAN systems, and network equipment.
- Analyze server and performance information and conduct root cause analysis of recurring issues.
- Support IT operations including collecting performance data, outage reports, error logs, and monitoring activities.
- Support and maintain the MDM environment.
- Provide on-call support and off-hour change requirements.
- Associates Degree in Information Technology or related field, or equivalent qualifications
- Minimum of 3 years' experience in a similar support environment
- Experience with Windows Server/Active Directory support
- Proficiency with Microsoft Server 2012/2016, Windows 10, and storage troubleshooting
- Knowledge of Cisco switching and routing, Active Directory design and security
- Participation in on-call support schedules
- Familiarity with domain controllers, DNS, DHCP, VMware/Vmotion
- Understanding of FDA, GMP environment
- Excellent communication skills and ability to perform root cause analysis
- Flexibility in managing changing priorities and working outside normal business hours
- MSCE and MSCA certifications preferred, CCNA certification desirable
- Formal training
- Medical, dental, and vision insurance plans
- Health savings account (HSA) and flexible spending account (FSA)
- Tuition Reimbursement and Employee assistance program (EAP)
- Wellness program and 401k retirement plan
- Paid time off and Company paid holidays
- Personal time for inner satisfaction and outstanding impact
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System Administrator- Shift Lead - Charlotte, United States - Octapharma Plasma, Inc.
Description
There are many ways Octapharma Plasma can enhance your life and career. The company's strong growth is creating exciting opportunities for learning and career development, especially at the donation centers. If you're someone who enjoys learning, interacting with people, and has a genuine desire to help others, then we invite you to be an:
IT Systems Administrator- Shift Lead
(12 pm-11 pm) 8 days on, 6 days off
Onsite Position
Key Responsibilities:
Requirements:
Full-time Benefits:
About Octapharma Plasma Inc:
Octapharma Plasma, Inc. collects plasma from donation centers across the U.S. to create life-saving medicines for global patients. We pride ourselves on teamwork, compassion, and expertise to make a meaningful difference in the lives we touch, contributing to our positive impact on society.
Spread the word if you know someone who'd be a good match for Octapharma Plasma, Inc.
