- Monitors network systems including server applications, servers, routers, switches, firewalls, storage devices, and other network equipment
- Documents and reports all network incidents and outages according to policy
- Provides remote technical support to technicians for data networks and server applications, IP routing setup and troubleshooting various customer service issues
- Provides escalation support to Enterprise Technical Assistance Center (TAC) staff
- Activates voice and data services across copper, fiber and Ethernet platforms
- Participates in a team environment; providing valuable input and suggestions
- Interacts with Engineering, Field Operations, TAC, and on occasion end-customers
- Participates in a 24x7x shift rotation
- Performs all other related duties as assigned.
- Knowledge of telecommunications products and services
- Bachelor's Degree in Engineering, Computer Science, or a similar technical field is preferred. 3 years of relevant experience required. Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred.
- Foundational understanding of computers and networks
- Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, VLAN, TCP/IP, Routing, Switching, and ACL
- Demonstrated understanding of the OSI layer
- Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark
- Skill in scripting and front/back-end development
- Skill in commonly used software such as Visio, Excel, Word, and Power Point
- Skill in oral and written communication
- Skill in reading and interpreting technical documents and information
- Ability to follow policies and procedures
- Ability to multi-task and effectively manage multiple high-impact projects
- Ability to be detail oriented while keeping the bigger picture in mind
- Ability to work well individually and in a team environment.
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
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Network Analyst - Jonesboro, United States - Genesis10
Description
Genesis10 is seeking a Network Analyst for a 6-month contract to hire position with a leading client in Jonesboro, AR. This role pays $29 /hour W2 based on experience. This on-site role can sit in either Jonesboro or Little Rock, AR.Job Description:
The Network Analyst is a member of the client Network Operations Center (NOC) team responsible for providing overall operational support for the company's data, voice, and transport network. Success in this role is highly reliant on the ability to adapt to rapidly changing environments and networks, learn new technologies and processes quickly, and to work both independently and in a team environment.
Job Duties:
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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