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    IT Systems Engineer - Austin, United States - Spectrum

    Spectrum
    Spectrum Austin, United States

    3 weeks ago

    Spectrum background
    Description


    Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases.

    Responsible for Application Administration of OSS applications supporting all Charter Divisions. Willparticipate in full life-cycle of systems engineering activities of high-quality, scalable solutions.

    Actively and consistently support all efforts to simplify and enhance the customer experience.

    Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.

    Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.


    Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.

    Creates work effort estimates for assigned tasks and support prioritization and release management.

    Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.

    Installs, administers, configures and maintains OSS applications including operating systems and related software.

    Provides 'on call' support to resolve OSS application issues after normal business hours.

    Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).

    Works with database administrators to configure, tune and maintain databases in variety of languages.

    Documents systems configurations and upgrades.

    Designs and implements change control policies and disaster recovery plans.


    Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.

    Perform other duties as requested by supervisor

    REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge

    Ability to read, write, speak and understand English

    Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality

    Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications

    Demonstrated in-depth ability to follow and implement established change and control policies and procedures

    Demonstrated in-depth ability to troubleshoot application problems

    Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools

    Demonstrated in-depth knowledge of OSS applications and software

    Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process

    Required EducationBachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications

    Required Related Work Experience and Number of Years

    Application Development experience in relevant areas - 3

    Network OSS application experience - 2

    System Administration experience - 2

    Database support and development experience - 2

    Experience in Enterprise Application Integration (EAI) - 2

    PREFERRED QUALIFICATIONSPreferred Related Work Experience and Number of Years

    Application Development experience in relevant areas - 5+

    Network OSS application experience - 3+

    System Administration experience - 3+

    Database support and development experience - 3+

    Experience in Enterprise Application Integration (EAI) - 3+

    WORKING CONDITIONSOffice Environment'On Call' support, on a rotation basis


    ISY
    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensivepay and benefits ) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

    When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

    Watch this video to learn more. )


    Who You Are Matters HereWe're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

    EOE, including disability/vets.
    Learn about our inclusive culture. )
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