Manager, Aem Content Author - Bethesda, United States - Marriott International, Inc

Marriott International, Inc

Verified Company

Bethesda, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Number

Job Category Sales & Marketing

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

This role will support the Marriott Digital Merchandising Experience team (DME) and digital product team in managing their US domestic and international credit cards content across the client digital footprint in Adobe Experience Manager (AEM).

The role will work across teams to ensure that the correct content and copy is approved and accurate.

He/She will work with existing templates and components to author content within the AEM CMS. He/She will leverage existing AEM templates, components, and workflows to update content.

This role will own the day-to-day content management operations and tasks to support product launches and other marketing initiatives as well as routine page maintenance.

He/She should have experience using complex instances of AEM and can do attitude for troubleshooting and finding solutions.
This role will be client facing and will need strong written and verbal communication skills.

They should possess the ability to write and refine copy that will be used in components and ensure that it adheres with Marriott guidelines.

This role should understand market segmentation and personalization and that different campaigns will go to different target audiences (regions, languages, business markets).

CANDIDATE PROFILE

Education and Experience:

Undergraduate degree, equivalent experience, or certification
4 years' experience authoring content in AEM
Experience in Adobe Target and working in an Agile environment is a plus
Experience in building and manipulating content in AEM
Strong copywriting skills, proofing and attention to detail
Experience with Jira and a ticketing system
Strong analytical, problem solving and conceptual skills
Flexible attitude in shifting development environments
Excellent communication (spoken, written, presentation) with an ability to express complex technical concepts in business terms
Enjoy working both autonomously and collaboratively

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

Leveraging Adobe Analytics to inform on interaction
Optimize and improve process and workflows of content management for FOC
Family of Card
Regular content and asset management for digital channels; web, app and mobile Web.
Work with stakeholders on design considerations, take advisement on best practices for overall strategy and content plan

- being comfortable and professional using Workfront to track content updates.

Collaborate and partner with other content authors, creators and strategists to ensure consistent voice to customers
Team player attitude with strong appetite to grow in field
Provide weekly rollup communications about progress, wins, and challenges to team leadership

Additional Responsibilities

Works independently with mínimal supervision, but knows when issues should be escalated to manager
Develops relationships with members of other teams, and leverages those relationships to answer questions
Presents work with clarity and confidence; explains complex matters so that others can understand them
Demonstrates selfconfidence, energy, and enthusiasm
Performs other reasonable duties as assigned by manager

MANAGEMENT COMPETENCIES

Leadership

Adaptability
Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication

Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making
Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

Professional Demeanor

Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Strategy Development

Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and ongoing evaluation processes.

Managing Execution

Building and Contributing to Teams
Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Strategy Execution

Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and ongoing evaluation processes.

Driving for Results