- Responding to issues that are in the moment (examples: badging, maintain pantry stations and supply needs, assist in ad hoc or in-moment request such as conference bookings, workspace, or accommodations, etc.
- Be knowledgeable about buildings and dedicated Client space.
- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
- Be able and willing to answer any questions that may be presented.
- Problem solving and creating solutions for our clients.
- Support communications and signage around the building within the site space.
- Manage and execute client requests for any repair or service orders.
- Manage and maintain workspaces to standard.
- Manage office supplies and special amenities.
- Support site events.
- Conference room support/readiness/ A/V Knowledge
- Overall tracking of interactions into Salesforce
- Support facilities requests/issues.
- Project an approachable and professional image
- Promote meaningful relationships through engaging and informed conversation with clients.
- At least 1 year of hospitality and/or customer service experience
- Customer service and/or sales experience a plus.
- Outstanding interpersonal and multitasking skills.
- Demonstrated strong MS Office abilities including PowerPoint, Excel, and MS Word
- Excellent written and oral communication skills
- Desire for continuous learning
- Flexibility to adapt to changing tasks/priorities.
- Reliable transportation
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Community Relations Coordinator - Austin, United States - Sodexo
Description
Unit Description:
We are the Communities we serve
This account is part of the SodexoMAGIC portfolio of business.
Use your passion for service to create a positive impact and make a difference in the communities we serve
SodexoMAGIC is a joint Sodexo/ Magic Johnson venture.
SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.
Corporate Services, Hospitals, K-12 Schools, Universities.
Sodexo is seeking an outgoing
Community Relations Coordinato r for a high-profile client in our Corporate Services business segment located in
Austin, Tx.
The hospitality professional will deliver white glove customer service at Client site location in
Austin, Texas .
The site location supports 16,000 sq ft office space with various tasks including, office support, badging, coffee and beverage services, basic level light, hands-on support facilities skills.
Individual will fulfill varying in-moment requests that exceed expectations and elevate the workplace experience.Key Responsibilities :
Balance client requests and ensure that site space is fully operational, and processes are running efficiently.
The Ideal Candidate Will Have :
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.
While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Qualifications & Requirements:
Basic Education Requirement -Associate's Degree or equivalent experience
Basic Functional Experience - 2 years of experience working in a corporate environment
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
