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    Community Relations Coordinator - Austin, United States - Sodexo

    Sodexo background
    Description

    Unit Description:
    We are the Communities we serve

    This account is part of the SodexoMAGIC portfolio of business.

    Use your passion for service to create a positive impact and make a difference in the communities we serve

    SodexoMAGIC is a joint Sodexo/ Magic Johnson venture.


    SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.

    SodexoMAGIC offers our dedicated service via the following Sodexo segments:

    Corporate Services, Hospitals, K-12 Schools, Universities.

    Sodexo is seeking an outgoing

    Community Relations Coordinato r for a high-profile client in our Corporate Services business segment located in

    Austin, Tx.

    The hospitality professional will deliver white glove customer service at Client site location in

    Austin, Texas .

    The site location supports 16,000 sq ft office space with various tasks including, office support, badging, coffee and beverage services, basic level light, hands-on support facilities skills.

    Individual will fulfill varying in-moment requests that exceed expectations and elevate the workplace experience.


    Key Responsibilities :
    Balance client requests and ensure that site space is fully operational, and processes are running efficiently.


    • Responding to issues that are in the moment (examples: badging, maintain pantry stations and supply needs, assist in ad hoc or in-moment request such as conference bookings, workspace, or accommodations, etc.
    Light facility maintenance (i.e. room configuration, IT needs, coordinating vendor activity)


    • Be knowledgeable about buildings and dedicated Client space.
    • Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
    • Be able and willing to answer any questions that may be presented.
    • Problem solving and creating solutions for our clients.
    • Support communications and signage around the building within the site space.
    • Manage and execute client requests for any repair or service orders.
    • Manage and maintain workspaces to standard.
    • Manage office supplies and special amenities.
    • Support site events.
    • Conference room support/readiness/ A/V Knowledge
    • Overall tracking of interactions into Salesforce
    • Support facilities requests/issues.
    • Project an approachable and professional image
    • Promote meaningful relationships through engaging and informed conversation with clients.

    The Ideal Candidate Will Have :

    • At least 1 year of hospitality and/or customer service experience
    • Customer service and/or sales experience a plus.
    • Outstanding interpersonal and multitasking skills.
    • Demonstrated strong MS Office abilities including PowerPoint, Excel, and MS Word
    • Excellent written and oral communication skills
    • Desire for continuous learning
    • Flexibility to adapt to changing tasks/priorities.
    • Reliable transportation

    Working for Sodexo:


    How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


    What We Offer:
    Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.

    While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


    Qualifications & Requirements:
    Basic Education Requirement -Associate's Degree or equivalent experience
    Basic Functional Experience - 2 years of experience working in a corporate environment

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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