Client Service Representative - Agoura Hills, United States - Western Veterinary Center

Description

We are a professional, innovative, collaborative team and our goal is to improve the client/patient experience by providing compassionate care with the highest standards of medicine.

• A Newly built 15,000sq ft hospital, outfitted with 5 surgical suites, 12 treatment tables, 12 exam rooms, a lecture hall and more
• Growth opportunities in all veterinary specialties
• Company perks, doggie daycare bring your own pet to work everyday and they can play
• Lively atmosphere, we promote a positive attitude to clients and colleagues
• Regular social events, team building events held throughout the year
• Wellness programs, health & benefits offered
• Onthejob training, you will have multiple doctors of all specialties.

• Previous veterinary receptionist experience preferred but not required.
• Be organized and on time.
• Always be driven to improve.
• Communicate and collaborate in a cohesive team environment.
• Able to function within a busy, stressful work environment in a mature, professional manner.
• Love people as much as animals.

• Prompt and friendly greeting of clients
• Answering phones, taking messages, and completing all followup calls.
• Taking pharmacy requests and filling certain medications.
• Check patients in and processing payments.
• Full working knowledge of ezyVet.
• Scheduling appointments.
• Entering new client/patient information into ezyVet.
• Maintain excellent time management skills.
• Provide timely client communication and education regarding various pet services.
• Other duties as assigned.

• 401(k) matching
• Employee assistance program
• Employee discount
• Health insurance
• Parental leave

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekends as needed

• High school or equivalent (preferred)

• Day Shift (preferred)
• Night Shift (preferred)
• Overnight Shift (preferred)