Full-time Customer Service Employee - Babbitt, United States - BlueWave Ventures

BlueWave Ventures

Verified Company

Babbitt, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Full time

Description

The Stadtwerke Dachau is the leading utility company in the region. With over 250 employees, we generate an annual turnover of almost 78 million euros in various business areas.

Are you looking for a new challenge? Then apply as a full-time Customer Service Employee (m/f/div.) in Dachau, Germany with experience in the Consumption Billing/Shared Service department.

Your responsibilities:
You are the central point of contact for all customer inquiries (by phone, in person, or via email)

You manage the cash desk You provide comprehensive advice to our customers on all products offered by Stadtwerke Dachau You are responsible for contract processing, customer data changes, and clarification of contract, tariff, and billing questions You support the processing of customer requests for network connections in the areas of electricity, gas, and water What you bring:
Successfully completed vocational training and technical understanding Work experience, ideally in the energy industry Experience with business software systems and MS Office products High level of service and customer orientation, well-groomed appearance Knowledge of the German language at the Goethe Certificate C1 level required In addition, you bring: Team spirit, initiative, and assertiveness High level of commitment and independent and systematic way of working What you can expect: An attractive working environment where you can make a difference Diverse tasks and a high level of independent work Performance-based remuneration according to EG 6 TV-V, company pension scheme (supplementary pension), urban area allowance according to TV