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Whitsett

    Service Technician I - Whitsett, United States - Cross Technologies Inc.

    Cross Technologies Inc.
    Cross Technologies Inc. Whitsett, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Job Summary:

    Scale Service Techs Level I work mostly on their own in the field to calibrate and / or repair customer's industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They work some overtime and weekend hours.

    Essential Functions:

    • Maintenance, calibration and / or repair of Industrial Scales
    • Respond to Call Service (Emergency) to fix and repair Customer's Scales – calls could be during or after working hours. Must be willing to work some overtime and weekend hours – may also include some overnight travel.
    • Consistently maintain good work attendance and productive work ethic.

    Minimum Requirements / Qualifications:

    1. Strong mechanical, electronic and / or technical background in industrial environment
    2. Valid driver's license and clean driving history required
    3. Class B CDL license a plus
    4. Welding and/or Concrete knowledge is a plus
    5. Strong interpersonal and customer service skills
    6. 2 Year Technical Degree preferred but not required
    7. Military service or calibration experience a plus
    8. Computer literate
    9. Performance driven and customer focused
    10. Local travel, occasional overnights required

    Core Competencies:

    1. Commitment to Excellence - Check your work
    2. Customer Relationship Management - communicate with customers to deliver better service
    3. Methodical Approach - troubleshooting
    4. Team Building

    Physical Demands of the Position:

    Stands greater than four hours at a time

    Stoops and bends below knee level 8 – 10 times an hour

    Lifts and carries less than 100 pounds repetitively

    Climbs stairs more than four times in an eight hour shift

    Pushes / pulls objects greater than 25 pounds

    Reaches out; Reaches overhead

    Repetitively uses feet to walk and to drive

    Repetitively uses hands

    Grips with hands

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