Global Training Specialist - Redlands, United States - Esri

Esri

Verified Company

Redlands, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview

Be part of a team that helps global Esri customers be successful in the work they do You will coordinate and support the operational functions of our global training programs.

You will build relationships and collaborate with our international distributors and internal Esri customers to help our distributors provide quality training internationally.

This is a rewarding opportunity to positively impact how global GIS professionals become proficient in using Esri technology to make a difference in the world.

Responsibilities

Build and maintain superior and effective relationships with internal and external customers and vendors
Plan and facilitate exam development workshops resulting in psychometricallysound and secure exam content that reflects program goals
Plan for and develop programspecific documentation and customer resources
Develop tools and delivery strategies that maximize productivity related to the timeline and resource requirements of the programs
Support global program operations including proctoring exams, maintaining customer records, and generating content and documentation
Support development of technical certification exams
Coordinate and manage internal customerfacing training events

Requirements:

2+ years of experience in an educational, corporate training, support or professional services environment
1+ years of project management experience and the proven ability to implement, drive, and track projects in a deadline driven environment
Ability to translate business needs into technical requirements
Excellent written and verbal communication, listening, and facilitation skills to engage our internal and external customers in meetings and development workshops
Strong organization skills to plan and execute on multiple independent or concurrent projects and processes to meet quality standards
Strong interpersonal skills to work effectively with staff, volunteers, and stakeholders at various levels to accomplish program goals and objectives
Experience with and knowledge of Microsoft products (Outlook, Teams, Excel)
Bachelor's in Business, Technical Communication, Geography, GIS or related field

Recommended Qualifications
LI-SS2

LI-Hybrid

The Company
At Esri, diversity is more than just a word on a map.

When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work.

We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process.

We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work.

Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply
Esri Privacy Esri takes our responsibility to protect your privacy seriously.

We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.