Customer advisor with a focus on cashier services at - Morris, AL, United States - Stellar Enterprises

James Miller

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James Miller

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Freelance
Description
Ready for the future of retail? Let's Go with Morris, AL

At MediaMarktSaturn, "Let's Go" is not just a slogan, it's an attitude. We love technology and we want to inspire. We have fun and we want to inspire our customers and our team. That's why we are looking for people who share this spirit with us. People with passion. People who are excited to shape the shopping experience of the future together with 50,000 colleagues across Europe.


Responsibilities:


  • You will advise our customers and handle customer inquiries regarding online pickup, product returns, exchanges, repairs, and purchase processing (cashiering) with passion, customer orientation, and expertise.
  • You will perform administrative tasks related to the sales process, financing, and invoicing.
  • You will market our products on various online platforms.
  • You will be in contact with internal and external partners or product suppliers for all processes related to repairs.
  • You will actively support customer events.
  • You will maintain a positive and proactive attitude towards customers and provide simple, efficient solutions for customer complaints.
  • You will adhere to national standard guidelines, processes, and behaviors and implement them.

Profile:


  • You have successfully completed a serviceoriented vocational training (ideally in hospitality & trade, event industry).
  • You have knowledge and interest in products and trends in the consumer electronics industry.
  • You have a strong customer and service orientation.
  • You are communicative

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