Scheduling Coordinator - Wilmington, United States - Neighborly Home Care

Neighborly Home Care
Neighborly Home Care
Verified Company
Wilmington, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Purpose/Summary:

Neighborly Home Care is looking for a scheduling coordinator who can be responsible for staffing all clients.


Responsibilities:


  • Create and maintain schedules for caregivers
  • Ensure a high level of care for the consumer given by the home health aides
  • Provides staffing for request off's and call outs
  • Reviews the clients care plan with patients and caregivers
  • Reports caregiver performance issues
  • Answers and screens incoming telephone calls
  • Calls caregivers when a misses clock in or out alert goes off
  • Calls caregivers when daily activity logs and time sheets are needed
  • Takes on call phone 1-2 weeks out of the month

Knowledge/Education/Training/Licenses/Certifications:

  • Must have 1 years' experience in home care
  • Strong communication and customer service skills are a MUST
  • Must have a valid driver's license and vehicle
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