-
Patient Access Specialist
1 week ago
Erlanger Health Chattanooga, United StatesThe Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including in Patient Access, Specialist, P ...
-
Central Access Specialist
1 week ago
Erlanger Health Chattanooga, United StatesThe Central Access Specialist is an entry level position and is responsible for scheduling, securing patient demographic and insurance information; verifying insurance eligibility and benefits, verify pre-certification is obtained and/or validated; c Specialist, Financial, Insura ...
-
patient access specialist
2 weeks ago
Erlanger Health Chattanooga, TN , USA, United StatesJob Summary: · The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including initiation of act ...
-
Central Access Specialist
1 day ago
Erlanger Health Chattanooga, United StatesJob Summary: · The Central Access Specialist is an entry level position and is responsible for scheduling, securing patient demographic and insurance information; verifying insurance eligibility and benefits, verify pre-certification is obtained and/or validated; computing, commu ...
-
Central Access Specialist
2 weeks ago
Medicine Journal Chattanooga, United StatesJob Summary: · The Central Access Specialist is an entry level position and is responsible for scheduling, securing patient demographic and insurance information; verifying insurance eligibility and benefits, verify pre-certification is obtained and/or validated; computing, commu ...
-
patient access specialist
2 weeks ago
Medicine Journal Chattanooga, TN , USA, United StatesJob Summary: · The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including initiation of act ...
-
Patient Access Specialist
1 week ago
Medicine Journal Chattanooga, United StatesJob Summary: · The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including initiation of ac ...
-
Central Access Specialist
2 weeks ago
Erlanger Health Chattanooga, United StatesJob Summary:The Central Access Specialist is an entry level position and is responsible for scheduling, securing patient demographic and insurance information; verifying insurance eligibility and benefits, verify pre-certification is obtained and/or validated; computing, communic ...
-
Patient Access Specialist, PRN
6 days ago
Erlanger Health System Chattanooga, United States Part time· The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including initiation of activities nece ...
-
Payer Profile Specialist
2 weeks ago
National Seating & Mobility, Inc. Chattanooga, United States**Statement of the Position**: · The Payer Profile Specialist works as a Payer Relations team member. The payer relations team is a multidisciplinary group that is charged with contracting, credentialing, issue resolution and other payer processes. This is a position that require ...
-
Senior Physician Gastroenterology
2 weeks ago
Quantum Dynamics Hamilton, United StatesOur client, a specialized clinic, is currently seeking a · Senior Physician in Gastroenterology (m/f/d) · in the greater Leipzig area. · The offer: · Responsible position as Senior Physician (m/f/d) in an interdisciplinary and multiprofessional team · Comprehensive range of ta ...
-
Him Specialist
2 weeks ago
Conifer Revenue Cycle Solutions Hixson, United States**JOB SUMMARY** · This position is responsible for providing HIM support in maintaining the Department's paper and electronic health record system. The HIM Specialist will have an understanding of privacy and security guidelines related to patient information and maintain HIPAA a ...
-
Travel Pharmacist
3 weeks ago
TalentBurst, Inc Chattanooga, TN, United StatesTalentBurst, Inc is seeking a travel Pharmacist for a travel job in Chattanooga, Tennessee. · Job Description & Requirements · Specialty: Pharmacist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 52 weeks · 40 hours per week · Shift: 8 hours · Employment ...
-
Helen Ross McNabb Center Chickamauga, United StatesCounselor - Advocate - Specialist (HS/Equivalent & Up) Hamilton & McMinn · We've been waiting for someone like you · With a wide range of available positions in Hamilton & McMinn Counties, you have many opportunities join the McNabb Center team in fulfilling our mission: "Improvi ...
-
Member Admin Account Specialist
2 weeks ago
Global Channel Management Chattanooga, United StatesAbout the job Member Admin Account Specialist · Member Admin Account Specialist needs 2 years of experience in the healthcare industry · Member Admin Account Specialist requires: · Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint and Access) Proficient oral and ...
-
Imaging Service Specialist III
2 weeks ago
Gables Search Group Chattanooga, United StatesSeeking Imaging Service Specialist with 3+ years' experience servicing multi-vendor medical imaging equipment to include first response on general X-ray, Ultrasound, and higher level modalities such as Cardiac Cath, Vascular Lab, CT, MRI, and PACS. Must have valid US drivers' lic ...
-
infection control specialist
3 weeks ago
HCA Chattanooga, TN, United StatesIntroduction · Parkridge Medical Center is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Infection Control Specialist - Sign On Bonus position and sp ...
-
emg physician integration specialist
1 week ago
Medicine Journal Chattanooga, TN , USA, United States Full timeJob Summary: · The EMG Physician Integration Specialist serves as a communication and service support role among EMG physicians within the market area. The primary role of the Physician Integration Specialist is to develop and maintain strong relationships within EMG physicians a ...
-
Medical Record Specialist
1 day ago
Acadia Healthcare Inc. Chattanooga, United StatesOverview · Join our team as a Medical Record Specialist at Erlanger Behavioral Health Located in Chattanooga, Tennessee, our 94-bed treatment center offers superior psychiatric and addiction services to individuals of all ages. · Specializing in exceptional mental health care for ...
-
emg physician integration specialist
1 week ago
Erlanger Health Chattanooga, TN , USA, United States Full timeJob Summary: · The EMG Physician Integration Specialist serves as a communication and service support role among EMG physicians within the market area. The primary role of the Physician Integration Specialist is to develop and maintain strong relationships within EMG physicians a ...
patient access specialist - Chattanooga, TN , USA, United States - Erlanger Health
Description
Job Summary:
The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including initiation of activities necessary to comply with managed care contracts and CMS regulations.
Position is responsible for responding in a professional and courteous manner to all patient information inquiries, greeting and initiating the registration process upon patient's arrival.
Position is responsible for the review of past account balances, notifying patient of their financial responsibility, and collection of these balances.
This includes supporting their department in meeting the pre-collections goals defined by revenue cycle management.Review accounts with inadequate financial coverage for the purpose of coordinating with financial counseling services and facilitating an application for State Agency or Charity.
In addition, Patient Access Specialist I must have comprehensive understanding of the healthcare system patient access policy and procedures as well as enforce established requirements and processes.
The Patient Access Specialist I demonstrates empathy and professionalism as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self; consistently exhibits excellent oral and written communication skills; possess the knowledge and skills necessary to provide interactive communications appropriate to the age of the patient being served; interact appropriately with third party payers and other departments; and have the ability to relate well to people of a broad socio-economic mix.
Strong organizational skills, ability to multitask, work in a fast pace environment and a commitment to teamwork are essential.Must have ability to work closely in a clinical setting involving some stressful situations, personal flexibility; moderate sitting, standing, stooping, bending and moderate work at portable computers required.
Position must demonstrate excellent computer skills.Education:
Required:
High School Diploma or equivalent.
Preferred:
Prefer graduate of Medical Secretary Program
Experience:
Required:
Demonstrated ability to read, write, arithmetic, multiplication/division including fractions and decimals. Strong computer skills, excellent customer service skills, interpersonal communication and telephone etiquette are required. Demonstrate ability to multitask and manage high volumes. Computer, fax machine, copier, multiline telephone.
Preferred:
Knowledge of basic registration and third party payer. Preference for work experience in a physician front office or insurance/healthcare call center. Medical terminology, and basic knowledge base of CPT and ICD-9 codes, insurance coding and billing knowledge,
Position Requirement(s): License/Certification/Registration
Required:
Preferred:
Certified Healthcare Access Associate from NAHAM
Department Position Summary:
Essential Functions:
Register and activate scheduled patients by gathering all demographic, financial, and pertinent information necessary to meet all regulatory and billing requirements.
Register and activate walk-in, add-on, and emergency room patients by gathering all patient demographic financial and pertinent information necessary to meet all regulatory and billing requirements.
Validate pre-certification.
Compute patient liability at point of registration.
Communicate and collect patient financial liabilities.
Review prior bad debts and request payment of outstanding prior bad debt.
Alert Financial Advocates of accounts with financial clearance issues. Document patient liability and financial clearance status to ensure timely processing at the point of service.
Demonstrate excellent verbal and action related customer service skills to our patients, physicians, visitors.
Responsibilities
Performs registration and Check-in Functions.
Ensure patient medical record numbers are correct for the patient by validating patient name, social security number, and birth date and comparing to the master patient index.
Required forms are completed and in place (ABNs, financial assistance, consent, etc.).
Two patient identifiers are obtained according to Red Rules and procedures.
Patient financial liability is communicated clearly to the patient.
Ensure the patient receives and comprehends their Patient Rights.
Verify insurance eligibility and benefits including patient liability.
Verify insurance eligibility and benefits to by utilizing integrated insurance verification system, payer websites, and telephone calls to payers.
Document insurance eligibility and benefits in the appropriate registration insurance verification and benefits fields.
Validate pre-certification requirements and pre-certification status.
Document pre-certification status in registration pre-certification field as outlined in department procedures.
Calculate patient liability using insurance verification information and pricing estimator tools.
Document patient liability in appropriate fields in patient registration system as outlined in department procedures.
Process and document patient financial liabilities, estimations, and payments as defined by central access procedures.
Document financial clearance issues as defined in the department procedures.
Maintains current working knowledge; adheres to Access policies and procedures; performs problem solving.
Initiative is demonstrated related to development and maintenance of an up-to-date working knowledge of insurance and access practices.
Practice/procedure changes are implemented in a timely and correct manner.
Management is promptly advised of unresolved problems or patient needs, including issues with cash/credit/checking processes.
Organizational resources, including access ability to newsletters and emails are routinely accessed for information and updates related to access functions.
Requests from management and support functions are carried out in a timely fashion.
Complete special projects as assigned according to the established time frames.
Prepares and maintains reports of results as requested.
Identifies and reports equipment problems which require maintenance or repair.
Performs other duties as assigned.
Maintain confidentiality of information of the department and demonstrates excellent interpersonal skills.
Maintain confidentiality of departmental information according to established procedures with no reported errors.
Release confidential information only in accordance with the confidentiality policy and/or approval of the Director.
Maintains a consistent positive, professional demeanor projected through verbal and non-verbal communications.
Information for patient and staff is delivered in a manner that is supportive, timely, and understandable.
Interpersonal conflicts are resolved using appropriate methods and organizational resources.
Relationships with staff in other work areas are fostered to meet internal and external customer needs.
Appropriate resources throughout the Organization are used consistently to meet customer needs.
Positive working relationships with peers, management, and customers are maintained at all times.
Accountability for actions and decisions are demonstrated in daily work
Constructive input is offered to support the work unit.
Assist in delivering high quality health care services in a professional, compassionate, and courteous manner while respecting the dignity and individuality of each person who comes in contact with the organization by following Erlanger's Take Pride Standards in accordance to its Mission, Vision, Core Values, Keys to Service, Steps to Service, and Professional Appearance and Conduct.
Follow the Professional Appearance and Conduct and the Erlanger departmental dress code.
Communicates effectively and courteously answering assigned telephone lines within three rings identifying self at all times.
Assist visitors and patients in giving directions and information.
Communicate effectively and courteously with visitors, physicians, patients, and employees.
Introduces self and position to patient, families and visitors at all times.
Assess environment for safety hazards which could harm patients, visitors, or other hospital employees and report hazards to appropriate supervisors.
Knowledge and performance of the Code of Conduct Standards
The incumbent demonstrates a commitment to high level of professional and ethical standards in his/her daily activities, consistent with the Code of Conduct and related to Erlanger policies.
The incumbent maintains integrity in business activities by following legal standards, maintaining confidentiality of patient and business information and reporting known or suspected misconduct.
The employee honors Erlanger's Mission Statement, Vision Statement, and Core Values
The incumbent understands:
That Erlanger provides the highest quality of care to the community through respect, dignity, and compassion regardless of race, creed, national origin or the individual's ability to pay and;
That Erlanger provides leadership in pioneering new services through increased allocation of resources for research and education.
'215593