Program Supervisor - Brooklyn, United States - Council of Peoples Organization

Description

• Supervise 4+ Senior Case Mangers
• Provide training to new staff members
• Directs case managers in developing corrective action plans in ongoing case management files, incident reports and inhome visit reports
• Conduct new case assignments for social services staff caseload, including reassignments of terminated/resigned employees
• Lead monthly group supervision and case conferences on weekly basis on key client cases, maintain documentation of provided supervision sessions
• Supervise staff and volunteers on telephone reassurance, escort, friendly visiting and coordinate recordkeeping of services and document their activity if necessary
• Assist Social Work staff with referral processes, crisis intervention, coordination of care, and connections to community providers
• Review case records to ensure that services are provided according to the assessed care plan and DFTA standards
• Participate in DFTA program assessments (audits), improvement plans, and corrective action plans
• Assist in development and revision of COPO's policies and procedures
• Analyze program data to identify trends, areas for improvement, and report these findings to senior management.
• Provide clinical support and guidance to Aging Services social work staff, and interns
• Supervise and train MSW interns for the agency/program/clients
• Lead and participate in professional development workshops and seminars to stay current with industry standards and advancements.
• Develop and maintain a comprehensive resource library for staff and clients, including relevant literature, tools, and community resources.
• Collaborate with Older Adults Program Director staff for efficient and effective site operation and coordination of services.
• Manage Adult Protective Services clients as needed
• Conduct HV as needed

• Master's degree in Social Work or a related field preferred.
• Proven experience working with older adults.
• Supervisory experience or at least 5 years of field experience.
• Familiarity with DFTA and DFTA Senior Centers strongly preferred.
• Demonstrated experience in program development.
• Bilingual abilities preferred.
• Excellent oral and written communication skills.
• Ability to work both independently and as part of a team.
• Strong organizational skills with the capacity to take initiative, problem solve, prioritize duties, and adapt in a fastpaced environment.
• Attention to detail and ability to meet deadlines.
• Knowledge of Excel, Word, and STARS/Peer Place Program preferred
• Ability to critically analyze data and prepare comprehensive reports.
• Commitment to ongoing professional development and learning.
• Cultural competency and sensitivity to the needs of a diverse client population.

• 8 hour shift
• Monday to Friday

• Brooklyn, NY 11230: Relocate before starting work (required)