Specialist II, Service Desk - Naperville
1 week ago

Under the direction of a Manager, the Specialist II provides quality technology support to firm clients with a high degree of customer satisfaction...+
- Provides excellent customer service support to firm clients for Wipfli supported hardware and software issues of low to moderate complexity.
Responsibilities
- Resolves issues in accordance with Service Desk Procedures.
- Develops and maintains general knowledge of major client systems including support policies and procedures.
Job description
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