Jobs
>
Erie

    Client Care Coordinator - Erie, United States - Home Instead Senior Care

    Default job background
    Description


    Home Instead, a leading home care agency for Senior Care, is seeking a full-time Client Care CoordinatorThis is an in-office position, Monday through Friday, no weekends or holidays.

    As a Client Care Coordinator, you have a unique opportunity to blend your relationship building skills with a passion for community.

    You will find meaningful work in this role with the opportunity to collaborate and make a positive impact in the lives of seniors every dayWe are a family business, operating in ERIE, PA for 22 years.

    We care about our employees as much as we do our clients.

    We are looking forward to you becoming a part of our team and joining our vision:
    easing burdens, keeping promises, and preserving dignity

    Responsibilities Include:


    Field new client inquiries over the phone in a knowledgeable mannerMeet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.

    Conduct Service Inquiries and Care Consultations following the consultative sales process.

    Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.

    Work with other team members to coordinate various aspects of a client's care.
    Conduct client/Care Pro introductions with every new client and with every new Care Pro.
    Create and maintain client and responsible party records documenting all quality assurance meetings.
    Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per month/quarter.

    Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.

    Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and Care Pros, and referral providers/care providers.

    Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.

    Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.

    Adhere to all company policies, procedures and businessQualifications:
    Relevant work experience preferred.
    College degree preferred, but not required.
    Must have a valid driver's license and auto insurance.
    Strong analytical and problem-solving skills required.
    Must complete a criminal background check, DMV check, child abuse clearance and drug screening. FBI clearance needed for individuals who do not meet PA residency requirements.


    Benefits:
    Competitive salary based on experience.

    Comprehensive medical benefit packagePTO and Sick TimeMileage reimbursement401kHome Instead provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


    Position InformationTitle:


    Client Care CoordinatorID:1153Please note that this is the job board for the franchise office located at 3816 West Lake Rd Erie, PA Each Home Instead franchise is independently owned and operated.

    To find a franchise near you, please visit the Careers page.
    For job related questions please call the franchise office at


  • Health Partners Plans Inc Erie, United States

    Why Choose Jefferson Health Plans? · We are an award-winning, not-for-profit health maintenance organization offering Medicaid, Medicare, and Children's Health Insurance Program (CHIP) plans that include special benefits to improve the health and wellness of our members. We are c ...


  • AEG Vision Erie, United States

    2240 E 38th St, Erie, Pennsylvania 16510 · Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. · Duties and Responsibilities · * Acknowledge and greets patients, cust ...


  • Health Partners Plans Inc Erie, United States

    Why Choose Jefferson Health Plans?We are an award-winning, not-for-profit health maintenance organization offering Medicaid, Medicare, and Children's Health Insurance Program (CHIP) plans that include special benefits to improve the health and wellness of our members. We are comm ...


  • Wellbe Senior Medical Erie, United States

    Job Summary: · WELLBE INTRODUCTION · The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with ac ...


  • Aveanna Healthcare Erie, United States

    Attention Nurses Prioritize work-life balance to thrive in and out of the workplace. Your well-being matters. Apply today · Are you looking for a change of pace? Aveanna Healthcare allows you to have a flexible schedule based on your life while enjoying more manageable 1:1 caselo ...


  • BAYADA Home Health Care Erie, United States Full time

    BAYADA Home Health Care is seeking a Registered Nurse (RN) to fill the position of Habilitation-Clinical Manager for our Erie, PA office. This office provides best-in-class care to adult and geriatric Habilitation clients throughout the Greater Erie, PA area. · BAYADA Home Healt ...

  • Aveanna Healthcare

    Private Duty Nurse RN

    3 weeks ago


    Aveanna Healthcare Erie, United States

    Attention Nurses Prioritize work-life balance to thrive in and out of the workplace. Your well-being matters. Apply today · Are you looking for a change of pace? Aveanna Healthcare allows you to have a flexible schedule based on your life while enjoying more manageable 1:1 caselo ...

  • Erie Homes for Children and Adults

    nurse lpn rn

    2 days ago


    Erie Homes for Children and Adults Erie, PA, United States

    At EHCA, we assist people with disabilities to live rich and fulfilling lives. We provide compassionate, therapeutic, and medical support to individuals of all ages and all levels of disability while enabling them to live with purpose and dignity. · Join our dedicated team which ...


  • Interim HealthCare Careers Erie, United States Permanent, Full time

    As a Hospice Weekend On-Call Registered Nurse (RN) you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity to our clients. · Shift: Friday 5pm to Monday 8am · What we offer o ...


  • Presbyterian SeniorCare Network Erie, United States

    Are you a nurse looking for a work environment that will give you exposure to different types of care? · At Presbyterian SeniorCare Network, you can pick from multiple specialties such as memory care, rehabilitation, wound care, LPN Assessment Coordinator, or personal care. We a ...

  • Highmark Health

    Health Coach

    2 weeks ago


    Highmark Health Erie, United States Full time

    Description · : GENERAL OVERVIEW: · As a member of the health care team, assists with population health management through patient outreach and coordination of care, participates in the clinical visit to assist the provider, and provides self-management support to patients. Dem ...

  • RELODE

    Nurse Practitioner

    6 days ago


    RELODE Erie, United States Full time

    Benefits:Competitive salary · Flexible schedule · Company Description: · We are a provider-led organization specializing in primary and post-acute care for seniors residing in communities and care facilities. · Qualifications: · Required: · - Master's degree or higher · - Valid N ...

  • Institute for Successful Aging

    Wound Nurse

    1 day ago


    Institute for Successful Aging Erie, United States Full time

    Join our Team at the LECOM Institute for Successful Aging, an Age-Friendly Health System, as a Full Time Wound Nurse (LPN or RN) in its Skilled Nursing Facilities. · JOB SUMMARY: · The Wound Nurse is responsible for the coordination of wound care for the residents at the LECOM In ...


  • BAYADA Erie, United States

    BAYADA Home Health Care has an immediate opening for a Habilitation Manager in our Erie, PA office. If you are looking for an exciting career opportunity in a growing industry, a Habilitation Manager could be the position for you · The Habilitation Manager will: · In collaboratio ...


  • UPMC - University of Pittsburgh Medical Center South Erie, United States contract

    UPMC Home Health is hiring a full-time Physical Therapist Assistant working Monday-Friday daylight shifts. You will provide Physical Therapy services to Agency patients/clients within the confines of the Pennsylvania state licensing laws. This will be done in a manner consistent ...


  • Greenfield Healthcare & Rehabilitation Center Erie, United States Full time

    Now Hiring Assisted Director of Nursing (ADON) · Health/Vision/Dental Insurance · PTO · Comfortable staffing ratios · Greenfield Healthcare & Rehab is seeking an Assistant Director of Nursing (ADON) who has a love for working with seniors and a passion for healthcare. · Duties an ...


  • Highmark Health Erie, United States Full time

    Description · : 8 North General Med/Oncology Unit · 8 North has 35 beds and is a general medical surgical floor with oncology and a wide variety of patient population including pulmonary, Cancer, GI, Diabetes, CHF & Mental Health · St. Vincent Hospital · St. Vincent Hospital ...


  • Primrose School of Erie at Vista Ridge Erie, United States Part time

    The Primrose School of Erie at Vista Ridge is the Leader in Educational Child Care. If you have a passion for nurturing the lives of young children or if you're looking to start a career in education then Primrose School of Erie can help you · We are currently looking for Assista ...


  • Highmark Health Erie, United States Full time

    Description · : 3 North Cardiology Unit · 3 North Cardiology Unit has 21 beds, Cardiac floor, stepdown from CNICU; post op day 2-3 open hearts, heart caths, etc. Emphasis on surgical cardiac (post-open heart, vascular) but also medical cardiac and procedural cardiac such as h ...

  • Lakeshore Community Services, Inc.

    lpn

    2 weeks ago


    Lakeshore Community Services, Inc. Erie, United States

    LPN · ESSENTIAL JOB FUNCTIONS · Complete quarterly nursing assessments and consumer-related paperwork. · Assist in identifying consumers with complicated medical or psychiatric needs and provide appropriate level of nursing care within scope of program. · Respond to consumer-spe ...