Patient Scheduler - Lewisberry, United States - Quantum Imaging & Therapeutic Associates

Description

We are looking to add to our Interventional Radiology support team Applicants must be willing to work onsite in Camp Hill/Harrisburg, PA area for TRAINING - position will then be 100% REMOTE.

Patient scheduler must schedule office based and hospital appointments consistent with the patient's diagnosis and procedure request. Also requires excellent customer service skills with patients, employees, and the public.

The Patient Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.

Individual must be organized, and be able to manage demanding workload with accuracy.


Job duties include:

• Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
• Schedules diagnostic and imaging tests to be completed.
• Schedules office and hospital based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
• Communicates with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves
• Enters notes/special instructions needed for scheduling in the electronic medical record.
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider
• Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Assists other members of the department as needed.

EDUCATION/SKILLS/ABILITIES/EXPERIENCE PREFERRED

• High school diploma/GED and/or relative years of experience
• Excellent time management skills preferred
• Excellent organizational, analytical, and communication skills, written & verbal.
• Self direction, ability to be logical, and detail oriented.
• Knowledge of medical terminology, commonly used concepts, practices, and procedures within a particular field
• Advanced computer abilities in Microsoft programs to include spreadsheets

Pay:
$ $19.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical Receptionists &

Patient Registrars: 2 years (required)

• Customer service: 2 years (required)
• Medical terminology: 2 years (required)
• Computer skills: 2 years (required)

Work Location:
In person