-
Retail Service Specialist
3 weeks ago
O'Reilly Auto Parts Ypsilanti, United StatesO'Reilly Automotive Washtenaw Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas ...
-
Guest Services Specialist
4 weeks ago
Michigan Vein Care Specialists - Ann Arbor Ann Arbor, United States**Guest Services Specialist** · **How to Apply** · A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience th ...
-
Sales & Service Specialist
2 weeks ago
Midas / ARNAZ Automotive Group Ann Arbor, United StatesJob Description · Job DescriptionARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. · The Sales & Service Specialis ...
-
Deli Guest Service Specialist
3 weeks ago
Zingerman's Service Network, Inc. Ann Arbor, United StatesZINGERMANS DELICATESSEN Guest Service Specialist Be a part of the Zingermans Deli Team If you are interested in a fast paced, fun and friendly environment and would like to be one of our Guest Service Specialists wed love to have you on our team Th Guest Service, Guest, Deli, Spe ...
-
Sales and Service Specialist
3 weeks ago
Hertz Livonia, United StatesThe Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers. · The starting wage is $15.00 per hour ...
-
Velocity Enterprises Ypsilanti, United StatesTönnies Group - Tönnies Butchery Weißenfels GmbH Your tasks Monitoring and implementation of food law regulations Process-related inspection of processes in the production of packaged meat products Monitoring and inspection of food labeling Documentation, report writing, filing a ...
-
Residential Services Specialist
2 days ago
ALPHA DYNAMICS LLC Monroe, United StatesJob Position : Residential Services Specialist · Job Location : Monroe, MI (Hybrid) · Job Type : Full-time | Direct-hire · Schedule: 40+ hours a week · Job Description · One of our clients is looking for a Residential Services Specialist In this role, you will be responsible ...
-
Retail Service Specialist
1 week ago
O'Reilly Auto Parts Saline, United StatesO'Reilly Automotive East Michigan Avenue [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ...
-
Customer Service Specialist
3 weeks ago
AdaptHealth Southfield, United StatesJob Duties: · Develop and maintain working knowledge of current products and services offered by the company · Answer all calls and emails in a timely manner, in adherence to their goals · Document all call information according to standard operating procedures · Answer questions ...
-
Biomed Service Specialist
3 weeks ago
DaVita Inc. Westland, United States5715 Venoy Road, Westland, Michigan, , United States of America · As a Biomedical Services Specialist at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. · This will cover our Westland, MI IL area ...
-
Biomed Service Specialist
2 weeks ago
DaVita Westland, United States5715 Venoy Road, Westland, Michigan, , United States of America · As a Biomedical Services Specialist at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. · This will cover our Westland, MI IL are ...
-
Client Service Specialist
4 weeks ago
Trinity Health Ann Arbor, United StatesEmployment Type: · Full time · Shift: · Day Shift · Description: · Client Service Specialists provide detailed technical support for current and potential Warde Medical Laboratory clients, and act as a resource for laboratory staff. Customer support includes problem resolution, p ...
-
Client Service Specialist
4 weeks ago
Trinity Health Corporation Ann Arbor, United StatesEmployment Type: · Full time · Shift: · Day Shift · Description: · Client Service Specialists provide detailed technical support for current and potential Warde Medical Laboratory clients, and act as a resource for laboratory staff. Customer support includes problem resolution, p ...
-
Biomed Service Specialist
2 weeks ago
DaVita Westland, United States5715 Venoy Road, Westland, Michigan, , United States of AmericaAs a Biomedical Services Specialist at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.This will cover our Westland, MI IL area (on ca ...
-
Customer Service Specialist
4 weeks ago
ApiTech Ann Arbor, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO03603 Showing 1 location **Job Details** · **Description** · The Customer Relations Specialist will be responsible to provide and nurture customer relations activities be ...
-
Client Service Specialist
4 weeks ago
Trinity Health Ann Arbor, United StatesEmployment Type:Full timeShift:Day ShiftDescription:Client Service Specialists provide detailed technical support for current and potential Warde Medical Laboratory clients, and act as a resource for laboratory staff. Customer support includes problem resolution, providing inform ...
-
Service Acquisition Specialist
1 week ago
Fox Motors Farmington, United StatesFox Motors has a Service Acquisition Specialist opening in Farmington Hills, MI at Fox BMW of Farmington Hills. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build lon ...
-
Service Request Specialist
3 weeks ago
Spectrum Health System Dearborn, United StatesReceives customer requests for service on hospital facilities and equipment. Assesses and prioritizes problem, creates work order and routes to appropriate technician. Maintains work order system. Communicates with customers and technicians regarding Specialist, Service, Retail, ...
-
Customer Service Specialist
2 weeks ago
Harvard Resource Solutions Southfield, United StatesHarvard Resource Solutions is seeking an Customer Service Specialist on a direct hire basis for their automotive supplier client in Southfield, MI. · Duties of Customer Service Specialist · Provide exceptional customer service to internal and external customers. · Process ord ...
-
Customer Service Specialist
2 weeks ago
Michigan Air Solutions Wixom, United StatesJob Description · Job DescriptionAbout Us · Since 2009 Michigan Air Solutions has supplied the most efficient, reliable, and technologically advanced air compressor systems to industries throughout Michigan and the Northern US. We joined the ELGi Equipments Ltd. family of compani ...
Pro Services Specialist - Ypsilanti, United States - Floor & Decor
Description
Base PayThis role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose:
Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space.
This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business.
This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.
Minimum Eligibility Requirements:
High School diploma or equivalent. Associate Degree or higher is a plus.
1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
Strong written and verbal communication skills.
Experience with Salesforce / CRM software is a plus.
Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Essential Job Functions:
Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
Collaborate with the Store Team to identify PROs in our Store.
Maintain extensive knowledge about Floor & Decor products.
Train and support the Store Team on how to use our selling process.
Understand our PRO business to educate our PRO customers and expand their participation.
Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.Coordinate and assist with PRO Customers in-store activities.
Collaborate in all store initiatives.
Demonstrate ability to make effective program and benefit presentations.
Must possess excellent customer service skills and be results oriented.
Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
Ability to multi-task, meet deadlines, and work in a fast-paced environment.
On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
Working Conditions (travel & environment)This position is hourly, knowing it may include hours which could exceed eight hours in a day.
May require travel up to 20%.
While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
The employee is often required to use their hands and fingers, to handle or feel.The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note:
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.
Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.