Automotive Sales Bdc Toyota - Green Brook Township, United States - Empire Automotive Group

Mark Lane

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Mark Lane

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Description
Empire Automotive Group Auto mall Toyota/Mazda of Green Brook, NJ
:_Sales BDC Consultant_
A strong first impression with customers is an essential part of the automotive sales process.

Our Guest Relations Representatives provide that friendly, helpful voice for consumers who reach out to us with their automotive needs.


Your Daily Work Schedule:


  • Answers customer calls and establishes followup with sales appointments.
  • Provides customers with initial product information and directs them to the appropriate dealership resources.
  • Presents initial financing options based on customer needs.
  • Follows up with leads that are not ready to make an appointment or are noshows.
  • Participates in team and process development sessions, keeping positive relationships with teammates, sales teams, and dealership management.
  • Utilizes CRM tracking system daily.

Personal Career Growth and incentives:

As a rapidly growing automotive group we have fantastic career opportunities with 401k, health benefits, dental and vision. Also, we have incentive programs through all our dealers including promoting from within allowing you to grow with us If you've got a passion for people and the desire to succeed, working at Empire Automotive Group is your next job


Qualities we're looking for:


  • You have excellent communication, interpersonal, and organizational skills.
  • You understand the importance of listening and being empathetic.
  • You Enjoy speaking to people, helping them with a patient focus and attention.
  • You have strong workethic with the ability to work in a fastpaced, resultsdriven environment.
  • You have experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
  • You have at least one year of prior employment involving customerfacing service or telephone contact.
  • You have friendliness, enthusiasm, reliability, with a positive "teamplayer" attitude.
  • You are open to constructive feedback to improve your performance and development.
  • Flexible with work scheduling and availability to work weekends and holidays.
  • You have strong computer and multitasking skills.
  • The job descriptions and responsibilities above will be required but not limited to any other jobrelated duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us_
  • We are an equalopportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws._

Company Description:

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry.

Empire has numerous franchise operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic.

We are the third-fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us


Benefits:

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

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