- Provides managerial support for Reception, Housekeeping, Guest Services, Culinary and including Maintenance, in the nightly operational duties for these areas.
- Consistently offer professional, friendly, and engaging service
- Ensure the safety and security of all hotel employees, guests, and assets on the overnight shift.
- Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation.
- Respond to emergency situations according to procedures.
- Function as the Manager on Duty during the overnight shift
- Assist guests regarding hotel facilities in an informative and helpful way.
- Previous Front Office experience in supervisory/management capacity in a luxury property required
- Previous customer service and general computer experience required.
- An operational knowledge and proficiency in Front Office Systems
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Night Manager - Green Bay, United States - The Legacy Green Bay
Description
Job Description
Job DescriptionLegacy Hotel is a locally owned and operated luxury boutique property designed with both hotel guests and the community in mind. We passionately serve each other and our guests with integrity—building trust while striving for excellence in all we do as we create unforgettable Legacy experiences.
At Legacy, we encourage you to live life to the fullest, and add to your legacy, here. Legacy Hotel offers you a place to have experiences that are truly special.
We are looking to add a Night Manager to our team. Night Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by night operations of the hotel, including, but not limited to front office, security, housekeeping, engineering and in room dining, while consistently achieving exemplary guest service and adhering to policies and procedures.
Duties:
Qualifications: