Event Coordinator - Houston, United States - Saint Arnold Brewing Company

Saint Arnold Brewing Company

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

Applications submitted without a cover letter may not be considered for employment

JOB SUMMARY

The Events Coordinator will help with all aspects of planning and coordinating events under the direction of the Catering Sales Manager.

We are looking for someone creative and energetic. A self-starter with excellent communication and problem-solving skills.

CORE WORK ACTIVITIES

Before Events

Works with Catering Sales Manager to understand all client/event needs prior to function execution
Communication with existing clients leading up to event day to include final menu suggestions, floorplan and potential rentals.
Give clients venue tours for final event setup, create floor plan for operations team and assist client catering menu selections questions, schedule tastings if necessary.
Leads weekly BEO meetings with FOH and BOH team
Updates BEO as needed and communicates any changes to the appropriate team
Perform administrative functions for events including coordinating outside vendors, ensuring payments are received on time and assisting Catering Sales Manager with client communications after the event is confirmed
Adheres to and reinforces all standards, policies, and procedures
Manages departmental inventories and maintains equipment. Inspects Banquet areas for damages and needed repairs prior to events. Defines Systems to inspect areas following events for possible damages
Oversee banquet beverage records to control Beverage costs and manage the banquet beverage perpetual inventory
Schedules banquet setup and service staff to maintain service standards, while maximizing profits
Assists team in developing lasting relationships with groups to retain business and increase growth
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
Applies knowledge of all laws, as they relate to an event

During Events

Greet clients upon arrival and assist with loadin or any other needs and be their main contact
Communicate required floor plans, AV needs and other guest requests to operations manager, shift leads and staff and assist in execution when needed
Actively participates in the servicing of events as needed
Required to work events as client contact
Sets a positive example to the events team for guest relations
Interacts with guests to obtain feedback on product quality and service levels and adjust as needed
Strives to improve service performance

Other

Reviews customer satisfaction survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction
Assisting catering sales manager with sales projects including working offsite promotional events
Participate in collaborating with new ideas with event setup/execution to continue to improve operations.
Send existing private event calendar to brewery team on weekly basis
Schedule security for private events

Requirements:

Education

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High school diploma or GED required

Experience

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3+ years' experience in private events, wedding coordination, food and beverage hospitality, or related professional area preferred

Operational Knowledge/Experience

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Good at thinking through how an event will play out and coordinates logistics accordingly

Strong Leadership Skills

Needs to be a leader that can gain the respect and trust of the staff and is willing to pitch in as needed.

Customer Service Focused

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Understands the customer perspective and adapts as needed to ensure the customer experience is great. Always displays a positive attitude to guests and team.