Surgical Scheduler - White Plains, United States - White Plains Hospital

White Plains Hospital

Verified Company

White Plains, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary

The WPPA Surgical Scheduler is responsible for scheduling/coordinating all procedures and surgeries in the assigned Physician Practice and acts as the liaison between the patient, provider, clinical team, and WPH perioperative departments.

Essential Functions and Responsibilities Includes the Following:

Understands and adheres to the WPH Performance Standards, Policies and Behaviors
Fulfills responsibilities as assigned which may including scheduling all testing/procedures/surgeries; obtaining

pre-certification for testing/procedures/surgeries; verifying insurance coverage and patient demographics;
scanning; managing and updating charts to ensure information is accurate and complete; answers telephones, relays messages, and provides information

Works collaboratively and maintains effective communication with patients to review all required pre

- and postoperative/ procedure requirements, following up as necessary

Works collaboratively with WPH surgical scheduling team, PAT clinic, radiology, anesthesiology, collaborating providers, patient advocacy, and all other stakeholders as needed
Works with the department patient care teams to promote a positive patient experience
Works independently to prioritize, organize, and manage a daily assignment within the normal work period
Recognizes problem situations, sets priorities appropriately, offers feasible solutions, initiates appropriate actions
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor
Utilizes appropriate steps in the decision making process to include recognition and priority setting relating to patient care and practice based issues
Participates as a member of the patient care team and responsible for participating in daily huddles and regularly scheduled practice team meetings
Attends in-services as required/requested
Cross-trains as back up to other business office positions as requested
Communicates self-learning needs to department manager
Demonstrates proficiency in computer software including Meditech, EPIC, OMP, EMMI, Microsoft Office Suite
Adheres to WPH infection control standards including, but not limited to hand hygiene
Completes annual mandatory requirements including Occupational Health Requirements
Performs all other related duties as assigned

Education & Experience Requirements
High school diploma or GED required. College degree preferred.

Minimum 5 years of experience using administrative office skills required.

Proficiency in electronic health records preferred.

Previous experience in surgical scheduling preferred.

Familiarity with medical terminology preferred

Location:
White Plains Hospital - WPS CAMS Surgical Specialties

Schedule:
Full Time, Day, Day 9am - 5pm, varies