Host - Washington, United States - KBA Retail LLC

KBA Retail LLC

Verified Company

Washington, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Level Experienced

Job Location KBA Retail LLC - Washington DC, DC

Position Type Full-Time/Part-Time

Education Level High School

Travel Percentage None

Job Shift Any

Job Category Restaurant - Food Service

Description

We are a high-volume, full service restaurant that serves American bistro cuisine, and we're seeking a host to join the team Our Hosts greet guests as they enter and show them to their table or waiting area.

In this role, you'll also engage with guests to ensure their meal is as good as it should be. To do well in this role, you should be comfortable standing for long periods and managing very busy shifts.

In this role, your main responsibilities will be:

greeting guests as they enter, and putting them on a waiting list as necessary

- providing guests with menus and answering any initial questions
- seating guests at tables or in waiting areas
- assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of guests
- engaging with guests to ensure they're happy with food and service
- responding to complaints and helping to resolve them
- answering phone calls, taking reservations and answering questions
- confidently answering questions about the menu
- helping out with other positions in the restaurant as needed
- providing great customer service

Requirements:

High school diploma or equivalent preferred
Ability to provide top notch customer service in a fastpaced environment
A positive attitude and ability work well under pressure with all restaurant staff
Ability to consistently do highquality work while unsupervised
Able to work in a standing position for long periods of time
Able to safely lift and easily maneuver trays of food when necessary
Willing to follow instructions and ask questions for clarification if needed
Able to handle money accurately and operate a pointofsale system
Able to work in a busy restaurant environment
Experience in a highvolume full service restaurant environment