Associate Consultant, HR Learning - Chicago, United States - Northern Trust Corp.

Northern Trust Corp.

Verified Company

Chicago, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/ Department:
Associate Consultant, HR Learning and Development/Talent Management

This role requires an experienced LMS professional with a proven track record of managing and optimizing learning management systems, excellent organization skills and history leading process improvement initiatives to improve overall efficiency.

Proactive, responsible, and skilled in creating user-friendly, effective, and efficient solutions to enhance the learning experience. This role is responsible for end user support, reporting, communications, calendars, course scheduling, and Learning Management System (LMS) administration.

The key responsibilities of the role include:

Act as a Superuser on our Learning Management System (LMS), setting up and maintaining courses and classes, completing content testing, audit and/or maintenance activities.
Provide local support to the Learning Facilitation and Design teams in Chicago. Create, run and distribute Analytics Reports.
Contribute to the creation and maintenance of Standard Operating Procedures for all work processes.
Create marketing and communications resources to effectively market our learning offerings.
Provide metrics to key stakeholders (e.g., attendance, survey results, elearning metrics, etc.)
Able to identify and resolve simple to moderately complex issues, referring more complex problems to supervisors/experts
Work effectively as a team member but also independently.
May coach junior staff members on new skills and/or act as an onboarding buddy. May have direct interaction with midtosenior level leaders
May facilitate routine training programs for enterprisewide training needs such as onboarding.
May support team on vendor usage and contract management, training and system requirements, and completion deadlines for courses.
Work towards becoming proficient in all areas of the job

Skills/Qualifications:

Advanced proficiency

Communication skills (verbal and written).

Advanced proficiency

Organizational skills and attention to detail

Intermediate proficiency

Analytical and problemsolving skills.

Intermediate proficiency

Project Management

Intermediate proficiency

Customer service and support

Intermediate proficiency

Learning Platforms

Intermediate proficiency

MS Office Suite (specifically MS Excel)
A College or University degree and/or some relevant work in training area for a financial services environment is required.
Related Industry qualification (e.g., SHRM) / or studying towards

Working Model:
Hybrid (#LI-Hybrid)

Working with Us:
As a Northern Trust partner, greater achievements await.

You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

Reasonable accommodation

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.