- Support Customer Service, Sales, and Operations to ensure customer satisfaction.
- Follow established processes for load tracking and proactive communication.
- Partner with reliable carriers that provide high levels of service and maintain market rates.
- Provide freight rates back to requestors in a timely manner.
- Conduct self professionally with internal and external customers.
- Available after hours to handle emergencies as they arise.
- Identify and implement process improvement initiatives for standard operating procedures, reporting tools and project initiatives.
- Demonstrates good judgment in routine, day-to-day decision making.
- Makes sound independent decisions in urgent and non-routine situations.
- Knows when to act independently and when to escalate issues to Leadership.
- Open and proactive communication on the transportation market, to include weather disruptions, DOT week, produce season, etc
- Maintain accurate load time, freight weight, load notes, etc. within ERP system.
- Offer creative solutions to supply chain challenges.
- Ensure all partner carriers have an executed agreement on file, are registered with and have insurance compliance with our 3rd party partner.
- Facilitate regular carrier reviews to discuss service, rates, tracking capabilities, and communication.
- Negotiate rates to stay within market pricing.
- Provide accurate shipping information to carriers to keep accessorial costs down.
- Develop carriers or add new carriers, as needed.
- Bachelor's or Associate's degree in Logistics or Business Administration preferred.
- 2+ years of previous experience in the transportation industry.
- Knowledge of Microsoft Applications and preferred Oracle/JDE TMS knowledge.
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Logistics Coordinator - Dallas, United States - Rehrig Pacific
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Description
Here at Rehrig Pacific, we are all about our people. Since 1913, our organization has focused on sustainable supply chain solutions while creating a culture and atmosphere where amazing people, like you, are celebrated for doing their best work. Rehrig Pacific has grown to meet the needs of our industry consumers across the country and internationally. We are constantly creating innovative solutions to transcend the new standards set forth by our customers. We find true fulfillment in helping others, both within the Rehrig Pacific family and in our communities. As servant leaders, we lead by example.
*Hybrid Role*
Position Summary
The purpose of this role is to coordinate the transportation function for one or more Rehrig entities. The job includes understanding market rates, negotiation, tracking shipments, communicating with internal and external customers, local plant coordination for multiple customers, as well as working as an effective member of a National team.
Areas of Accountabilities
Customer Focus
Knowledge, Skills, and Experience: