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    Software Systems Engineer, Operations - Plano, United States - Toyota Motor Sales, U.S.A., Inc.

    Toyota Motor Sales, U.S.A., Inc.
    Toyota Motor Sales, U.S.A., Inc. Plano, United States

    3 weeks ago

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    Description
    Overview

    Who we are

    At Toyota, we are reimagining mobility through innovative, high-quality technology solutions designed to enhance lives and meet our company mission of "Producing Happiness for All." If you are interested in reimagining mobility with us in an inclusive environment built on teamwork that puts respect for people first, we want to talk to you.

    To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

    Who we're looking for

    Toyota's Connected Technologies Department is looking for a passionate and highly-motivated Software Systems Engineer on our Operations team

    The primary responsibility of this role is to lead day- to-day operations of Connected Technology systems & services.

    Reporting to the Operations Manager, the person in this role will support the Connected Technology department's objective to transform operations to maximizing our Customer Service Experience.

    What you'll be doing
    • Troubleshoot and resolve customer reported issues.
    • Provide support and direction to core Issue & Incident Management team.
    • Participate in the design and architecture of systems, ensuring they meet the operational and performance requirements.
    • Collaborate with development teams to ensure that applications are designed with operational considerations in mind.
    • Respond to alerts and incidents, troubleshoot issues, and ensure system reliability.
    • Develop and maintain automation scripts and tools to streamline operational tasks, improve efficiency, and reduce manual intervention.
    • Participate in incident response activities, including investigating and resolving system-related issues.
    • Propose and implement improvements to enhance system efficiency, reliability, and security.
    • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide effective solutions.
    • Excellent communication and interpersonal skills, and ability to collaborate with cross-functional teams, present findings, and provide guidance during incidents.
    What you bring
    • Previous Technical Operations Engineering, DevOps or Programming position; or similar role supporting complex systems. Bachelors in CS, BA, or MIS preferred.
    • Technical proficiency with scripting and programming languages such as Python, Bash, and/or Go.
    • Strong understanding of networking principles and protocols.
    • Experience with automation and configuration management tools (e.g., Ansible, Puppet, Chef).
    • Expertise in using monitoring and logging tools for system analysis and troubleshooting.
    Added bonus if you have
    • Relevant certifications in areas such as cloud computing (e.g., AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer), containerization (e.g., Certified Kubernetes Administrator), or other relevant certifications can be beneficial.
    • Understanding of security best practices and the ability to implement and maintain security measures within the infrastructure.
    • Familiarity with DevOps principles and practices, emphasizing collaboration between development and operations teams.
    What we'll bring

    During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
    • A work environment built on teamwork, flexibility and respect
    • Professional growth and development programs to help advance your career, as well as tuition reimbursement
    • Vehicle purchase & lease programs
    • Comprehensive health care and wellness plans for your entire family
    • Flextime and virtual work options (if applicable)
    • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
    • Paid holidays and paid time off
    • Referral services related to prenatal services, adoption, child care, schools and more
    • Flexible spending accounts
    #ConnectedTechnologies

    Belonging at Toyota

    Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

    Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

    Have a question or need assistance with your application? Check out the How to Apply section of our careers page on or send an email to
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