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Internet Sales Associate - Andover, United States - Palmen Motors Inc
3 weeks ago
Description
Here at Palmen Motors we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for over 70 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team
Reporting to our Customer Care Manager, our **Internet Sales Associate** will ensure that all inquiries that come through the internet have a great experience finding what they need. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear, efficient and helpful way. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience.
DEALERSHIP COMMITMENT:
Automotive Industry-leading compensation, competitive wages, optional bonus plans
Training
Health, Dental, Vision, Life, Short and Long Term Disability, and other insurance options
401k with company match
Paid time off
Discounts on vehicle purchases and parts Requirements
OUR EXPECTATIONS:
Excellent verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Time management, prioritization skills, and ability to multitask required
Ambitious, goal oriented mentality and eager to improve
Ability to hit sales quotas and closing percentages
Valid drivers license
ESSENTIAL DUTIES: including but not limited to:
Handle all incoming internet inquiries and internet phone leads
Respond to emails in a professional, well-spoken manner
Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness
Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration
Direct customers to product information resources, including those available on the internet
Deliver inquiries/messages intended for other sales personnel and departments promptly
Other duties as assigned
*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*
**Apply for Internet Sales Associate**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 10/31/2021