Desktop Support - Collegeville, United States - Pyramid
Description
Responsibilities- Provides onsite client facing support; including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Basic Qualifications
- 3+ of field support experience
- Hardware/software installation, support and troubleshooting
- Experience with Windows 10
- Experience with MS Office and OS36
- Configuring new PC's/notebooks via SCCM imaging
- Ticket management experience
- Lift and carry up to 40lbs
- Office environment
- Walk up Kiosk support
Job Types:
Full-time, Contract, Temporary, Temp-to-hire
Pay:
$ $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Morning shift
Experience:
- Desktop support: 2 years (preferred)
- Windows: 3 years (preferred)
Work Location:
In person
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