Director of Field Service Operations - Waukesha, WI

Only for registered members Waukesha, WI, United States

2 weeks ago

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Job summary

The Director of Field Service Operations is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment.
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Responsibilities
  • Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment.
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    Qualifications
  • Bachelor's degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.
  • 7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.

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