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    Talent Development Leader - San Antonio, United States - Central Market

    Central Market
    Central Market San Antonio, United States

    1 week ago

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    Description

    Responsibilities:


    Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state.

    What makes Central Market one of the freshest markets in the country? Try a sumptuous selection of everything edible, for starters.

    We go straight to the source to bring you the finest food and drink the world has to offer.

    With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland.

    Our commitment beyond the plate is another reason we're a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions.

    Each of our nine Stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.

    As a Central Market Talent Development Leader, you'll train and develop all Central Market Store Partners.


    Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service.

    'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make Central Market/H-E-B the Greatest Omnichannel Retailing Company.


    Do you have a:
    HEART FOR PEOPLE... interpersonal and coaching skills?
    HEAD FOR BUSINESS... ability to adjust training efforts based on ROI tracking?
    PASSION FOR RESULTS... innovation to leverage Partner strengths and promote professional growth Store-wide?


    We are looking for:
    a bachelor's degree
    training and development skills

    What is the work?

    Leadership:
    Applies innovative approach to work with Partners to leverage strengths and promote professional growth for entire Store
    Demonstrates interest and support for Partner career development
    Drives succession planning within designated Store, in partnership with Store leadership
    Serves / recognized as owner of Store talent by Store leadership; promotes Central Market culture in all interactions
    Uses best practices, Division-preferred methods, and Central Market Standard Operating Procedures to achieve training objectives
    Works with Store leadership to provide accurate, timely, and candid feedback about Partner strengths and training developmental needs
    Communicates Partner (employees/associate) concerns to Store leadership and HR Manager when appropriate
    Promotes company values and competencies
    Fosters teamwork and collaboration
    Collaborates with store Administrative staff and Leaders to offer job fairs to identify the best talent for Central Market
    Takes on additional responsibilities as needed


    Training:
    Designs, develops, delivers, and coaches on training for existing and new hourly and management Partners
    Manages, supports, and facilitates training plans and programs for Partners at various levels of career development
    Creates and implements on-the-job training for key Store areas
    Designs and develops learning resources in a variety of formats and modalities (e.g., print, graphics, audio, video, eLearning, job aids) to support curriculum offerings
    Provides training, support, and assistance in using the learning management system (LMS), interactive video, and other distance learning modalities for coursework
    Supports and assists in development of complete turnkey instructional and coursework solutions; manages related projects
    Creates realistic goals, engaging learning activities, and compelling course content to enhance knowledge retention and transfer
    Provides individual and group instruction, demonstrations, and Store / department walks or overviews
    Applies understanding of learning styles and adjusts delivery to meet training objectives
    Collaborates with CM Division Talent Leader to ensure training objectives, assignments, and activities are aligned with Division goals and Central Market culture
    Provides feedback to CM Division Talent Leader on curriculum effectiveness; recommends changes to facilitate learning and retention
    Maintains content integrity by ensuring training curriculum, materials, and resources are current and consistent and reflect Central Market culture and brand standards
    Implements all training-related processes, including completion documentation, assessments, evaluations, and determination of actionable outcomes
    Monitors progress, provides status reports, and tracks completion and impact of learning assignments for all Partners
    Understands, connects, and tracks ROI on training efforts


    Project Management:
    Coordinates / leads execution of internal projects; manages / documents all aspects of assigned talent development projects
    Works with experts to identify and determine learning needs for content development
    Collaborates with Division Leaders and stakeholders to interpret data and recommend appropriate actions for design development work
    Creates and implements communication plans related to project work and change management
    Prioritizes and manages multiple, concurrent development efforts
    Applies a sense of urgency to drive expedient completion of projects

    What is your background?
    Bachelor's degree (preferred)
    3+ years of experience in training-instructional design and delivery / facilitation experience with groups of all sizes
    3+ years of experience developing talent or supervisory skills
    1+ years of experience as a department manager (preferred)
    Experience in instructional design (preferred, a portfolio of relevant samples is a plus)

    Do you have what it takes to be a fit as a Central Market Talent Development Leader?
    Understanding of learning styles and how to adjust delivery to meet training objectives
    Advanced verbal / written communication skills
    Strong interpersonal and organization skills
    Bilingual skills (English - Spanish) (preferred)
    MS Office and instructional design (Articulate Storyline, Adobe Creative Suite) skills (preferred)
    Ability to conduct training for all group sizes (one on one to large groups)
    Ability to influence all levels of management
    Ability to manage multiple priorities and shift focus between projects / tasks; attention to detail to ensure quality deliverables
    Ability to work autonomously; ability to work as part of a team
    Ability to effectively use technology as needed
    Ability to understand, connect, and track ROI for training efforts

    Can you...
    Function in a fast-paced, retail environment
    Travel by car or plane with overnight stays
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