Customer Service Associate - Peoria, United States - Clae Goldman Team

Clae Goldman Team

Verified Company

Peoria, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

We're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.

We welcome applicants who are interested in upward mobility, and a positive work environment, and can't wait to get started

Compensation:

$80,000 yearly

Responsibilities:

Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
Ensure customer account information is uptodate
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
Provide thorough followups to customer interactions, ensuring customer satisfaction
Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
Develop and maintain strong relationships with clients and community stakeholders
Meet and exceed weekly and monthly sales targets

Qualifications:

High school graduate, G.E.D. recipient, or equivalent
Display strong communication skills, active listening skills, and personal skills
Experience working in a customeroriented atmosphere

About Company
Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.