Lead Ob/gyn Receptionist - Arcadia, United States - The OB-GYN and Incontinence Center
3 weeks ago
Description
Busy private practice specializing in General Gynecology, Urogynecology, and Medical Aesthetics has an immediate need for an experienced and excellent front-office receptionist / Schedular.
Qualifications:
- Excellent Phone Skills, appointments and scheduling
- Prior experience woking in a call centerlike setting able to handle a high volume of calls.
- Excellent customer service skills
- Full knowledge of Insurance (Medicare, PPO, HMO)
- Knowledge of all OB-Gyn terms, conditions and procedures
- EMR experience is a MUST (eClinicalworks is a plus)
- Appointments, Eligibility verification and Authorizations with Medicare, Medical, PPO and HMO/IPA
Responsibilities:
- Attend, triage and handle a high volume of incoming calls.
- Make appointments towards daily goals as per the scheduling templates.
- Adjust appointments as per condition, which doctor to see and which location.
- Minimize noshows and reschedules.
- Patient checkin/Out
- Collect, record and report copay, deductibles and other dues
- Eligibility verification, Benefits check, and authorization (HMO, PPO, Medicare)
- Manage all providers and resources scheduling across two locations
- Fill in for back office for MA duties
Pay:
$ $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Ob/Gyn
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Medical receptionist: 4 years (preferred)
- Medical scheduling: 4 years (preferred)
- EMR systems: 4 years (preferred)
- Ob/Gyn
Work Location:
In person
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