Jobs
>
Étreux

    Guest Service Associate - Boston, United States - Massachusetts Convention Center Authority

    Massachusetts Convention Center Authority
    Massachusetts Convention Center Authority Boston, United States

    3 weeks ago

    Default job background
    Description

    Summary:
    As assigned, Guest Services Associate ("GSA")/ Lawn on D Ambassador is responsible providing excellent customer service to our clients and visitors under the guidance of the Guest Services Manager

    Essential Duties & Responsibilities :
    The Guest Services Manager may designate various other activities. The following statements are intended to describe the general nature and level of work being performed.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation.


    Customer ServiceGreets and assists visitors and clientsProvides guests with directions to various facility and surrounding area locationsResponds to questions and requests from visitors, other MCCA departments, clients and subcontractors, and provides appropriate information/directions in a patient, efficient and courteous manner.

    Answers a variety of questions regarding the currentCommunicates via radio with MCCA Staff as needed for issues that may arise (communicates via cell phone, we don't use radios)Other duties as assigned


    SUPERVISION RECEIVED :
    Supervision is provided by the Guest Services Manager and includes training, coaching, performance evaluation, and inspection of work.

    KNOWLEDGE, SKILLS,


    AND ABILITIES REQUIRED :
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CPR Certification Preferred


    USE OF TECHNOLOGY:
    This position requires the use of iPadsAn individual must have the ability to navigate quickly through websites and applications on the device


    EXPERIENCE :

    Some work experience which shall have involved assisting the public or a combination of training and experience which provides the required knowledge, skills, and abilities.

    Must have the ability to handle stressful situations and be capable of standing for long periods of time.

    A well-organized individual who is a team player and can relate to people at all levels of an organization, possesses excellent communication skills, flexibility and is committed to the MCCA's Mission.


    PHYSICAL DEMANDS :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    WORK ENVIRONMENT :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All shifts will go on as scheduled, rain or shine


    WORK SCHEDULE :

    The work schedule for this position typically fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends and holidays.

    Travel to other MCCA facilities may be required. Flexibility and last-minute availability preferred. Shift Times may be adjusted if changes are made to event hours. Any scheduling adjustments are communicated out as soon as possible.


    DRESS CODE


    In order to project dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.

    Provided uniform expected to be worn in appropriate manner and kept in good, clean condition.
    #J-18808-Ljbffr

  • UBS

    Service Associate

    1 week ago


    UBS Boston, United States

    Your role · Are you truly service oriented? Do you know how to take care of people? · We're looking for a Service Associate to: · * keep management systems up-to-date with client information · * educate clients on account services and capabilities · * help with the preparation of ...


  • Massachusetts General Hospital Boston, United States

    The Member Services Representative is the "concierge" of the club. They provide good customer service to all members and their guests by exceptional communication skills as well as a friendly and outgoing personality. The Member Service Representativ Member Services, Member Servi ...

  • Eastern Bank

    Service Associate I

    3 weeks ago


    Eastern Bank Boston, United States

    Job Description · Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). · Major Responsibilities: · Works toward achieving specific individual sales and service goals throug ...


  • Boston Medical Center Boston, United States

    At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensur ...


  • Williams Lea Boston, United States Full time

    Williams Lea is hiring for an Office Services Associate for our Boston office to work Monday to Friday, 11:00 am to 8:00 pm · This position will require proof of Covid-19 vaccination (see end of description for additional requirements). · Pay: $18.00/hour · Benefits: · * Various ...

  • Zoo New England

    Park Service Associate

    22 hours ago


    Zoo New England Boston, United States

    Performs duties associated with the upkeep, maintenance, care, beautification and cleaning of ZNE's grounds, roadways and buildings. These tasks require the ability to follow cleaning protocols, wear required Personal Protection Equipment and the ability to follow verbal and writ ...


  • Complete Staffing Solutions Boston, United States

    Job Description · Job Description · Contract: · June - September, possible extensions · Hours: · 7:30am-3:00pm · Environment: · Warehouse/Office at GBFB · Parking on Site: Fenced in area for employee parking and there are at least two security guards outside the building at ...


  • CIBC Boston, United States

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...


  • Barkan Boston, United States

    Come join our growing team · If you're looking for a rewarding position on a dynamic team with opportunities for growth, look no further The Barkan Companies is a diversified group of real estate businesses with a solid record of success in property management, construction and d ...


  • nebhcareers Boston, United States

    Job Details **Food Service Associate** · SHARE THIS AddThis Sharing Buttons **Category**: Food Service · **Department**: Dietary Administration · **Position Type:** Regular · **Shift:** Day Shift · **Hours Per Week:** Part time 24 hours per week · **FT/PT/PD:** Regular · * ...


  • Plymouth Rock Assurance Boston, United States

    Overview: · As a Service Center Associate, your main responsibility is to provide excellent service to our insurance policyholders on behalf of our independent agency partners. This includes suitable advising and counseling for personal automobile, homeowners, umbrella, and floo ...

  • Massachusetts General Hospital(MGH)

    Unit Service Associate

    22 hours ago


    Massachusetts General Hospital(MGH) Boston, United States

    Responsible for a variety of tasks to maintain the cleanliness and orderliness of assigned unit and to support fellow USAs in doing so. Other responsibilities may include but are not limited to: coaching and mentoring fellow USAs, assisting to facilitate patient throughput, suppo ...


  • Massachusetts General Hospital(MGH) Boston, United States

    The Member Services Representative is the "concierge" of the club. They provide good customer service to all members and their guests by exceptional communication skills as well as a friendly and outgoing personality. The Member Service Representative is an informational resource ...


  • Cerity Partners Boston, United States

    Job DetailsLevelExperiencedJob LocationBoston Area Office - Boston, MAJob CategoryFinanceThe Client Service Operations Associate will provide centralized operational support for our clients. The Associate will work directly with Advisors and the client service teams and be respon ...


  • Russell Tobin & Associates Boston, United States

    · What are we looking for in our Associate Scientific Services Specialist? · The Scientific Team at Russell Tobin & Associates is supporting a world-class pharmaceutical organization that has an opening for Instrument Support Specialist (FACS) near Boston, MA 02120 · Responsibil ...


  • Smarte Carte Boston, United States Full time

    Proactively remove and organize arriving baggage from baggage claim carousel in the Terminal E International Arrivals CBP area. Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 70 lbs. Report issues that could lead to International, Porter, Associa ...


  • Stryker Corporation Boston, United States

    Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more a Solutions, Associate, Service, ...


  • Smarte Carte, Inc. Boston, United States Part time

    Proactively remove and organize arriving baggage from baggage claim carousel in the Terminal E International Arrivals CBP area. Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 70 lbs. Report issues that could lead to International, Porter, Associa ...


  • Stryker Corporation Boston, United States

    Why customer service at Stryker? · Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supp ...


  • Alvarez & Marsal Boston, United States

    A&M CFO Services work with private equity held portfolio companies and provide our clients with solutions to preserve and generate value for their businesses. Our goal is to improve transparency to key drivers and business performance, to support inc CFO, Associate, Accounting, S ...