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    Team Lead - Fort Worth, United States - Artemisaba

    Artemisaba
    Artemisaba Fort Worth, United States

    3 weeks ago

    Default job background
    Description
    Shift Time:

    6:30PM - 3:30 AM - Night shift

    Mode:
    Work from office

    Terms-Fulltime/Part time/Contractual:
    Full-time

    Job Summary

    The team lead is responsible for understanding and facilitating specific accounts and their unique attributes to provide customized RCM for each account.

    This role involves managing individual workloads and overseeing training, auditing, and monitoring the team to ensure accurate procedures and efficient processes.

    The team lead also ensures that workflow, including payment collection, remains current and on track for insurance carriers, patients, clients, and internal interactions.

    This position supports the overall team.

    Key Responsibilities

    Lead a team of analysts and a team coach for AR follow-ups. Guide the team to reduce AR ageing and optimize collections.
    Experience in AR Follow-up and Denial Management.
    Manage day-to-day activities with the team.
    Respond to clients on any process-related queries and manage 1st-level escalations.
    Perform quality checks on the A/R follow-ups and EOB denial analysis work before sending it to the clients.
    Monitoring and managing workflow or daily targets to ensure timely delivery of agreed SLAs.
    Tracking and maintaining metrics for various data, including attendance, productivity, etc.
    Develop processes to improve the productivity and quality of the team.
    Mentor analysts and senior analysts. Supervise and train junior staff or new trainees and encourage good A/R follow-up skills and work ethic.
    Participate in the new pilot projects & work towards the proper knowledge transition to the team.
    Work with managers to resolve personnel problems or conflicts in the team.
    In addition to administrative responsibilities, the team leader may be expected to perform follow-up work depending on the requirements.
    Identify trends within the portfolio to aid collections and improve productivity.

    Mandatory Skills

    Strong leadership and mentoring skills
    Able to juggle multiple responsibilities at one time
    Excellent verbal and written English language communication skills
    Extremely high level of attention to detail
    Punctual and time-sensitive
    Target-oriented and AR resolution mindset
    Team player
    Strong background in Analytics
    Strong knowledge of the Healthcare vertical in the RCM space
    Keen eye for process and quality improvement

    Desired skills

    Flexible to extend shift
    Experience managing a large team
    Experience managing a quality team is an added advantage
    You can be the right candidate

    Fill up the form below,
    We will get in touch with you
    Name

    Email Address

    Upload your Resume

    We accept only Microsoft Word (.docx) or PDF (.pdf) documents under 1 MB.
    Copyright

    2024

    Artemis. All Rights Reserved.

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