Reservations Agent - New Orleans
2 weeks ago

Job description
Company Description
Dinamic As Group is a forward-thinking company dedicated to delivering efficient, reliable, and well-structured operational solutions. We work with precision, organization, and a strong commitment to excellence, supporting businesses through streamlined logistics and operational coordination. Our team values professionalism, accountability, and continuous growth.
Job Description
We are seeking a reliable and service-focused Reservations Agent to join our team in New Orleans. This role is essential in managing reservations accurately, assisting clients with inquiries, and ensuring a smooth booking experience. The ideal candidate is organized, communicative, and comfortable working in a fast-paced environment while maintaining a high standard of professionalism.
Responsibilities
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Handle incoming reservation requests via phone, email, or internal systems
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Accurately process bookings, modifications, and cancellations
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Provide clear and professional information regarding availability, policies, and services
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Maintain updated and accurate reservation records
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Coordinate with internal teams to ensure booking accuracy and customer satisfaction
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Resolve basic customer concerns in a timely and professional manner
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Follow company procedures and quality standards consistently
Qualifications
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Strong communication and interpersonal skills
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Excellent attention to detail and organizational abilities
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Ability to multitask and manage time effectively
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Professional demeanor and customer-oriented mindset
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Basic computer proficiency and ability to learn reservation systems
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Reliable, punctual, and able to work independently or as part of a team
Additional Information
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Competitive salary ($47,000 – $51,000 annually)
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Opportunities for professional growth and career advancement
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Skill development through ongoing training and support
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Stable, full-time position in a professional work environment
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Supportive team culture focused on collaboration and success
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