Office Administrator - Lincoln, United States - Silver Sky Imports

Silver Sky Imports Lincoln, United States

4 weeks ago

Full time

Description

Position Title: Office Administrator

Location: Lincoln, NE/Roca, NE

Company/Organization: Silver Sky Imports

About Us: Silver Sky Imports is a leading retailer and wholesaler specializing in sound therapy instruments, including singing bowls, gongs, chimes, and bells. We are dedicated to providing high-quality products and exceptional customer service to support our clients' wellness journeys.

Job Description:

We are seeking a dynamic and organized Office Administrator to join our team at Silver Sky Imports. The Office Administrator will play a crucial role in supporting our retail and wholesale operations, handling various administrative tasks to ensure the smooth and efficient functioning of our business. This position requires a strong background in music, excellent organizational skills, and a passion for delivering outstanding customer service.

Responsibilities:

Answer and direct incoming phone calls, emails, and inquiries from customers and wholesale clients, providing timely and professional assistance.
Manage social media platforms, including Facebook, Instagram, and Twitter, to engage with our audience, promote products, and respond to customer inquiries and feedback.
Process wholesale and retail orders, including order entry, invoicing, and shipping coordination, ensuring accuracy and efficiency in all transactions.
Handle bill payment and expense tracking, maintaining up-to-date records and reconciling accounts as needed.
Organize and maintain physical and digital files, including product information, customer records, and administrative documents, ensuring easy access and retrieval of information.
Assist with scheduling appointments, meetings, and events, coordinating logistics and managing calendars for team members as required.
Update and maintain product listings on our website, including uploading photos, writing descriptions, and managing inventory levels to ensure accuracy.
Provide exceptional customer service at all touchpoints, addressing inquiries, resolving issues, and fostering positive relationships with customers and partners.
Perform general office duties as needed, including photocopying, scanning, faxing, and ordering office supplies.

Requirements:

Background in music or sound therapy preferred, with a strong understanding of musical concepts and terminology.
Proven experience in office administration or a similar role, with excellent organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with data entry and spreadsheet management.
Strong communication and interpersonal skills, with the ability to interact professionally with customers, colleagues, and partners.
Highly organized and capable of multitasking in a relaxed yet busy environment, with the ability to prioritize tasks and meet deadlines effectively.
Tech-savvy with experience using social media platforms for business purposes and familiarity with e-commerce platforms is a plus.
Positive attitude, proactive mindset, and willingness to learn and adapt to evolving business needs.
Commitment to providing exceptional customer service and representing the Silver Sky Imports brand with professionalism and integrity.

Benefits:

· Biweekly Pay

· Paid Holidays

· Paid time off

· Health insurance with zero cost for employees

· Matching retirement plan

· Free lunch on Mondays

· Flexible scheduling within office hours

· 4 to 5 day work week with no weekends

· Overtime available but not required

How to Apply: Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in joining the Silver Sky Imports team to

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