Director of Risk Management - Boston, United States - Massachusetts Bay Transportation Authority (MBTA)

Description

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Director of Risk Managementwill report to and partner with the Chief Risk Officer (CRO) in managing the overall Risk Management functions which include developing and administering the property/casualty insurance portfolio, engaging with stakeholders to conduct comprehensive analysis of risk profiles and risk exposures to determine appropriate types of insurance necessary to protect the physical and financial assets of the Authority. Through strategic risk initiatives and facilitation of cross-functional teams also focus on incorporating risk management and insurance principles and practices in the Authority's business operations.

Work with in-house and outside counsel and key departments such as Real Estate, Procurement, Capital/Construction, Environmental, to provide contractual language in contracts/agreements that facilitates transfer of risk to third parties through insurance and indemnification and advise/assist in the development of strategic plans risk initiatives that would drive business decisions.

This position requires strong management and analytical skills along with exceptional interpersonal skills to communicate effectively with a variety of stakeholders.

• In conjunction with CRO, administer the authority's insurance portfolio and self-insured retention programs, including assurance of timely renewals, issuances, provisions of underwriting data, and amendment of coverage for exposure change.
• Take lead on managing the MBTA's Property Program working with internal and external stakeholders on maintaining Statement of Values (SOV) and pertinent data necessary to market and insure property program.
• Responsible for conducting Loss Control Engineering site visits of MBTA facilities/physical assets and work sites with Property Field Engineers, coordinating visits with site Managers/Supervisors and Safety. Evaluating and prioritizing critical response to life safety and property hazards and taking. appropriate actions in response to inspections.
• Represent the Risk Management team on Safety/Risk Committees.
• Review and assess construction plans for Capital Delivery and Transit Oriented Development in collaboration with property insurer(s), internal/external stakeholders.
• Assist in developing and managing Builders Risk Program for Capital Construction Projects.
• Participate in the development of authority-wide risk, loss control and safety programs, and support departments by providing advice and support in the implementation of risk management strategies, training programs, and loss control techniques.
• Assess evolving risk exposures and costs of risk control in order to develop risk management policies and risk strategies.
• Assist with the analysis of annual budget and monthly/quarterly financial reporting.

• Will supervise one to two (1-2) staff.

• Bachelor's Degree from an accredited institution in Business Administration, Finance, Risk, or related field
• Seven (7) years' experience in roles related to risk management, program management, policy development, planning, and leading risk/safety initiatives, preferably in a transit environment.
• Five (5) years of supervisory, managerial, and/or leadership experience.
• Demonstrated experience applying methods and techniques to mitigate risk issues by assessing safety hazards and implementing corrective measures.
• Excellent project management, problem solving, analytical, strategic thinking, decision making, and planning skills.
• Excellent interpersonal, communication and negotiation skills including project and/or
• Experience handling confidential communications and relationships with senior leadership.
• Demonstrated experience and results in collaborating with an executive team to drive organizational change.
• Ability to learn quickly, take direction, and work independently and to use creative, collaborative, and consultative approaches to resolve issues.
• Highly organized with a demonstrated ability to manage time, resources, and people across multiple complex and concurrent projects.
• Excellent communication, analytical, and presentation skills with ability to obtain buy-in with key stakeholders at all levels of the organization and influence their decision-making.
• Strong analytical and problem-solving skills; ability to understand, interpret, and present data.
• Proficient in MS Word, Excel, and PowerPoint or related software.
• Demonstrated ability to think strategically and work in a team environment.
• Demonstrated ability to work effectively with a diverse workforce.

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
• An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
• A master's degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

• Knowledge of Massachusetts Building Codes and Fire Protection Systems.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
  
• Ability to provide internal and external customers with courteous and professional experiences
  
• Ability to work effectively independently and as part of a team (or supervise, if required)
  
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
  
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
  
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
  
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
  
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
  

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
   
2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
   
3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
   
4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
   
5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
   
6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
   
7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
   
8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
   
9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at (XXX) XXX-XXXX or
   
10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit