Assistant Property Manager Ii - Quantico, United States - Liberty Military Housing

Mark Lane

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Mark Lane

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Description

Overview:

_ Liberty Military Housing - Own your passion for service_

  • At _
    _Liberty Military Housing __we're here to serve those who serve our country by providing military families with comfortable, wellmaintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employeeowners bring a proactive, solutionoriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another._
**_

Liberty Military Housing_**_ is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner.

Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success.

We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

_

  • We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employeeowner at _
    _Liberty Military Housing__._

Responsibilities:


A Day in the Life of an Assistant Property Manager:

As a Liberty Military Housing Assistant Property Manager, you will be responsible for assisting the District Manager with the day-to-day operations of a multi-family residential community. Your responsibilities will include resident relations, customer service follow up, supervision of on-site personnel and various administrative functions. Your role requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.


An Assistant Property Manager's Responsibilities include, but not limited to**:

  • Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
  • Assisting the District Manager with the community budget and achievement of operational and financial goals.
  • Assists with various duties, including training, coaching and supervision of office staff.
  • Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
  • Maintains accurate records of all bookkeeping transactions; Adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits writeoff packages.
  • Provides constant vendor/contractor communications concerning billing and invoicing.
  • Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
  • Assists and mentors Customer Service Representatives and other office staff with duties and resident relations.
  • Performs other general office duties, i.e. phones, filing, special projects and assignments, as needed.
  • Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
  • May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, makereadies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.
  • Participates and attend various department or regional meetings, seminars, or workrelated events.

Qualifications:

What An Assistant Property Manager Needs for Success:

  • Position requires 2 or more years of residential property management, supervisory experience preferred.
  • Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
  • Effective communication and interaction with management team, military partners, coworkers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
  • Strong customer service and interpersonal skills.
  • Ability to multitask, prioritize and complete assigned duties to ensure operational objectives are achieved.
  • Must possess a positive and professional demeanour in all interactions, under all circumstances.
  • Ability to operate a motor vehicle (valid license required).
  • Must be available to work a flexible schedule, including weekends, offhours and emergencies, as required.
  • Knowledge of OSHA laws and regulations.
  • Ability to travel to other regional locations for work, training, meetings and other workrelated activities.

What we Provide You:

Liberty Military Housing takes into consideration ever

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