Clinical Specialist Manager - Birmingham

Additional Location(s): N/A · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling ...

Job description

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About the Role:

We are seeking a driven, reliable, and experienced Clinical Specialist Manager to lead and supervise a team of Clinical Specialists. This role involves providing technical, educational, operational, and sales support to help the region meet its sales and patient service objectives. Axonics is looking for candidates who can meet our patient expectations with the highest reliability and quality in our products, processes, and systems by being accountable, having a voice, and taking action.

Your Responsibilities Include:

• Supervision and Collaboration: Spend the majority of your time supervising Clinical Specialists and collaborating with other Clinical Specialist Managers to ensure comprehensive case coverage on both regional and national levels.
• Guidance and Feedback: Supervise and mentor Clinical Specialists by sharing knowledge, expertise, and providing constructive feedback and direction. This includes conducting field observations and bi-annual performance appraisals.
• Team Leadership: Lead, organize, and oversee the activities of the Clinical Specialist team through field observations, one-on-one meetings, and team meetings.
• Market Insight: Partner with Area Directors and Territory Managers to understand market dynamics and local customer motivations and needs.
• Strategic Development: Support the development of team strategies to align with and achieve key customer business objectives, while also supporting corporate initiatives.
• Training Collaboration: Work with the sales organization to strategize and execute training sessions for physicians and their supporting staff.
• New Hire Support: Participate in and provide support during New Hire Training for the clinical team.
• Best Practices Implementation: Align with Medical Education/Marketing to instruct and implement best practices and promotional trends.
• Relationship Management: Establish, develop, and maintain positive business and customer relationships.
• Product Knowledge: Have a thorough understanding of how Axonics products and solutions provide value to patients and customers.
• Customer Satisfaction: Anticipate, identify, and implement solutions to enhance customer satisfaction.
• Training Compliance: Ensure the Clinical Specialist team promptly completes assigned training modules.
• Administrative Duties: Authorize expense reports and requests for time off for the clinical team.

Required Qualifications:

• Bachelor's degree.
• Minimum of 2 years of experience in a clinical setting.
• Highly motivated and target-driven with a proven track record.
• Excellent communication and negotiation skills.
• Strong prioritization, time management, and organizational skills.
• Ability to create and deliver presentations tailored to audience needs.
• Relationship management skills and openness to feedback.

Preferred Qualifications:

• Minimum of 5 years of clinical experience in the medical device industry.
• Proven track record as a Clinical Specialist, preferably in the neuromodulation space.
• Successful track record with Axonics; demonstrated leadership skills.
• Previous people management experience is a plus.
• Ability to manage multiple tasks and processes with ease.
• Knowledge and experience working in an operating room (OR).
• Willingness to travel up to 50%, including 25% overnight travel.

Requisition ID: 619367

The anticipated annualized base amount or range for this full time position will be $140,000 to $160,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.