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Engagement Implementation Specialist - Fenton, United States - Maritz
Description
EXCITED TO GROW YOUR CAREER? WE'RE GLAD YOU'RE HERE St Louis area candidates: Hybrid work schedule with 3 days working in the office.
This role acts as a coach and a mentor to the Technical Success Specialists and will work with team members to help resolve escalated platform operational issues.
This role will also work with large amounts of data, ensuring data integrity and creating meaningful data visualizations. This role is people, data, and product-oriented and owns the responsibility of delivering/maintaining high quality solutions.D
ISCLAIMER:
This job description is designed to indicate the general nature and level of work performed by associates within this
classification.
It is not designed to confirm or be interpreted as a comprehensive
summary
of all duties, responsibilities and qualifications required of associates assigned to this job.
40%
I
mplement program solutions
using Maritz Motivation Software Solutions ; create Jira tickets for implementation, configure platforms sites, setup of data imports and works with developers on integrations and complex configurations.
Maintain/update project documentation for transition to RTE support staff.
40%
Troubleshoot and resolve technical/system-related during and after launch. Act as client's main point of contact & escalation point for all platform related issues. Acts as a coach to Technical Success Specialist.
Work directly with clients to identify needs & technical requirements in order to guide them in successful adoption of Maritz Motivation software solution.
20%
Oversees or executes file processing and database audits according to standard process as well as the issuance process for assigned product solution with issuances exceeding $1.5 to $2 million per week.
Qualifications
6 Understanding of version control.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked.
View all details at.
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.
We are committed to providing a workplace free of any discrimination or harassment.If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling or by sending an email to .
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