Direct Support Staff - Hartford, United States - Civility Home Care

Mark Lane

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Mark Lane

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Description

Description:

̈ Home Care Companions provide service to individuals in their own homes and communities who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include light housecleaning, laundry, meal preparation, transportation, companionship, respite and advice on such things as nutrition, cleanliness and household activities.

̈ Home Care Companions are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship

Reports to Supervisor


Responsibilities/Activities:

̈ Provide companionship, friendship and emotional support.

̈ Talk, listen, share experiences, play games/cards, read to client etc.

̈ Help keep clients in contact with family, friends and the outside world.

̈ Provide transportation to medical appointments, grocery store and errands.

̈ Accompany clients to recreational and/or social events.

̈ Assist with plans for visits and outings.

̈ Write or type letters/correspondence.

̈ Organize and read mail.

̈ Plan trips and outings and possibly travel with clients.

̈ Teach/perform meal planning and preparation.

̈ Perform light housekeeping.

̈ Participate on the Care Team by providing input and making suggestions.

̈ Ensure service is delivered in accordance with Agency policies, procedures and industry standards.

̈ Monitor supplies and resources.

̈ Evaluate the program and make recommendations, as indicated.

̈ Follow the written care plan.

̈ Assist in basic client transfers providing the client has been assessed as being capable of ambulating without assistance; and/or, providing another trained caregiver (including family) is involved in the transfer.

̈ Carry out duties as assigned by the Supervisor.

̈ Observe the client's functioning and report to Supervisor.

̈ Complete and maintain records of daily activities, observations, and direct hours of service.

̈ Develop and maintain constructive and cooperative working relationships with others.

̈ Make decisions and solve problems.

̈ Assist with pet care.

̈ Communicate with Supervisor and co-workers.

̈ Attend orientation, in-service training sessions and staff meetings.

Required Knowledge

̈ Knowledge of home management skills.

̈ Knowledge of principles and processes for providing client services, including needs determinants, meeting quality standards and evaluation of client satisfaction.

̈ Knowledge of the English language.

̈ Knowledge of information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.

̈ Knowledge of clerical procedures such as maintaining records and completing forms.

Required Skills/Abilities

̈ The ability to be aware of other people's reactions and understand why they react as they do.

̈ The ability to establishing and maintain relationships.

̈ The ability to teach others.

̈ The ability to identify problems and determine effective solutions.

̈ The ability to understand written and oral instructions.

̈ The ability to communicate information orally and in writing.

̈ The ability to listen and understand the spoken word.

̈ The ability to work independently and in cooperation with others.

̈ The ability to determine or recognize when something is likely to go wrong.

̈ The ability to provide advice and consultation to others.

̈ The ability to observe and recognize changes in clients.

̈ The ability to establish and maintain harmonious relations with clients/families/co-workers.


Physical and Mental Demands:

̈ Good physical and mental health.

̈ Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and see.

̈ Mental fortitude and stability to handle stress.

̈ Physical and mental ability to drive a vehicle.

Qualifications/Education

̈ Current driver's license.

̈ Proper Vehicle Insurance Coverage.


Training/Experience:

̈ May require related experience.

̈ May required similar social and cultural backgrounds with some clients.

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