Job in Switzerland: Field IT Service Technician - Roseville, United States - Velocity Solutions
Description
Job in Greater Zurich Area:
Are you always able to find a solution and thrive under pressure? Do you enjoy daily interactions with customers? Are you flexible and willing to work outside of regular office hours? If this sounds like you, we are currently seeking a motivated Server/Storage Engineer for the German-speaking region of Switzerland.
As part of our team, you will be responsible for providing daily service in the Enterprise Service sector.Your responsibilities will include:
- Hardware break and fix tasks.
- Upgrades (HW/FW).
- Installation and relocation of server and storage systems.
- Occasional night and weekend work, as well as regular standby activities.
- Performing repair work according to action plans, SLAs, and customer agreements.
- Onsite troubleshooting in collaboration with the Solution and Competency Center.
- Processing and documenting service requests.
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