- This team manages and supports the control step
- The team is part of the recovery department, and is a last stop in the settlement review process
- The largest portion of the case review is in Credit Cards
- Daily and weekly reports are received, the contractor will receive a control or process and each day they work the accounts
- The team is not customer facing
- This is not an entry level position
- Root cause analysis
- Understanding credit cards, that is the main department
- Payment research
- Litigation exposure specifically civil procedure
- Partnering with 3rd party law firms
- Working independently and being resourceful
- Enterprise/corporate environment background
- EXCEL experience is very valuable in this role
- Financial services background is needed
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Loan Documentation Specialist - Des Moines, United States - Calculated Hire
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Description
Hybrid - Des Moines, IA18-month Contract (W2), Weekly Pay (40 hours/week)
Desired Start Date: 4/29/2024
Calculated Hire is in search of a Loan Documentation Specialist for our Fortune 100 Financial Services company.
You will be responsible for the following components:
Job Description:
Covers jobs responsible for managing complex and sensitive customer issues which can include estate care resolution (life events), remediations, and/or settlements.
Functions include assessing wide-ranging customer circumstances, conducting extensive research, determining appropriate courses of action, documenting/communicating finding, and supporting the issue through direct mediation as applicable.
Manages stakeholder relationships with customers, family members, legal representatives, and business partners.Team Duties:
Years of Experience required:
2+ year of relevant professional experience
Desired Experience:
Technical Skills Required:
Preferred Industry Experience: