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    National Sales Coordinator- Service - Atlanta, United States - TK Elevator

    TK Elevator
    TK Elevator Atlanta, United States

    2 days ago

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    Description
    The first 3 letters in workplace safety are Y-O-U

    TK Elevator is currently seeking an experienced National Sales Coordinator- Service in Atlanta, GA.

    Responsible for coordinating and supporting the National Account Managers.

    ESSENTIAL JOB FUNCTIONS:
    • Support to the National Account Managers and provide exceptional customer service to client base.
    • Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business
    • Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customer's equipment for RFPs
    • Compile bid documents for RFP's
    • Work with the legal team to obtain COIs for customers.
    • Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel
    • Manage current client portfolios by entering and maintaining client information in the web-based computer application
    • Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters
    • Responsible for coordinating National Accounts contract rollouts
    • Responsible for daily communication with member of the thyssenkrupp field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel
    • Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation.
    EDUCATION & EXPERIENCE:
    • High school diploma or GED is required
    • Bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred
    • 2-4 years' experience with customer service, sales and office administration necessary.
    • CRM systems experience
    • Strong customer service focus
    • Excellent communication skills, both written and verbal
    • A cultivated attention to detail
    • Strong computer skills
    • Strong Microsoft Excel and PowerPoint abilities
    • Background in facilitating large scale projects involving a multitude of people and documentation
    • Experience with facilities management
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