Description
Job Description:Health & Welfare - Senior Business Analyst (Consulting)
Role
The Health & Welfare Requirements Analyst is a key member of the Health & Welfare (HW) Platform Center of Excellence Implementation and Migration team that services Fidelity clients.
The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape.
The Health & Welfare Senior Business Analyst will utilize their consulting, analysis, and domain skills to provide the best outcomes for our client, their participants and Fidelity.
The Expertise and Skills We're Looking ForBachelor's degree or equivalent years of industry experience5-8 years of Health and Welfare benefits service experience5+ years of professional experience (and demonstrated competence, depth, and breadth)Prior H&W client implementation and/or platform migration experiencePrior requirements definition and documentation are a must, and client consultation experience is a plusExperience in Agile preferred, but not requiredProficient with Microsoft Office applicationsAbility to independently manage one's own workloadRegulatory and legislative knowledge in aligned service areaUnderstanding of benefits administration systemsDemonstrates excellent communication skills (written and verbal)Ability to conduct detailed analysis and document findingsProcedure execution and process improvementQuality-first mindsetDevelop client requirements documentation to facilitate migration from one administrative platform to anotherAdhere to documentation and detailed requirements definition standardsSupporting Client Consultant during consultative discussionsContribute to system gap documentation and requirements workaroundsInterface and integrate with Product Roadmap liaisons to promote system and tool updatesAbility to leverage online workflow tracking tools, including JIRA is a plusSupport designing and implementing test strategy and execution of test plans that validate the client requirements are metRequirements Analysts will be charged with owning requirements expectations from end-to-end including detail capture, system application via testing, and team/call center readinessPartnering with the Director Client Consultant to define and document requirements entries in the appropriate tools and respository
Certifications:Category:Business Analysis
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs.
Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
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