Service Advisor - Silsbee, United States - Hyundai of Silsbee

Hyundai of Silsbee Silsbee, United States

1 week ago

Description

Job Description

We Make it Easy at Hyundai of Silsbee If you're ready to join a winning team, we're ready to invest in your future.

Are you a motivated, detail-oriented, great with customers and looking for growth? If so, we are looking for you Hyundai of Silsbee is looking for a Service Advisor to come join our growing team in our new state of the art climate controlled shop - the only one in the area

WHAT WE OFFER:

Health insurance
Work / life balance – great hours & schedule options available
Saturday Lunches
Discounts on Parts & Service
Sign on Bonus
State of the Art Facility & Technology
Hyundai Specific Tools Provided
Paid Training
Great Culture
Career Advancement Opportunity
Work with the latest technology
401K matching plan
Paid vacation and holidays

RESPONSIBILITIES:

Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Increase profitability by maximizing sales & execute retail promotions.
Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
Oversee and participate in quality control.
Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

High School Diploma or equivalent.
Accredited training in service advisor skills, customer satisfaction and quality control.
Automotive service advisor experience.
Ability to read, write and speak English fluently.
Ability to concentrate and accomplish tasks despite interruptions.
Ability to perform a variety of tasks simultaneously.
Proficient use of computers
Must be willing to work weekends

Hyundai of Silisbee is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Hyundai of Silisbee is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Hyundai of Silisbee are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Hyundai of Silisbee will not tolerate discrimination or harassment based on any of these characteristics.

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