Service Advisor - Forest Park, United States - Hawk CDJR Fiat

Hawk CDJR Fiat
Hawk CDJR Fiat
Verified Company
Forest Park, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities:


  • Consult and interpret customer needs for the technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers' problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and technicians
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:


  • 2+ years of dealership Service Advisor experience is preferred.
  • CDK proficiency preferred
  • Exemplary customer service skills and sales skills are a must
  • Phenomenal followup skills
  • Able to work in a high volume environment and multitask
  • High energy and positive attitude
  • Professional personal appearance
  • Time management skills needed
  • Must be organized

Benefits:


  • Medical plans
  • Dental plans
  • Vision
  • Life insurance paid by employer
  • 401k Retirement plan & Employer match
  • Paid Vacation
  • Paid Personal Days
  • Paid Holidays
  • Employee Assistance Program (Family)
Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.
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