- Process requests for adding new business clients to the Escrow systems as well as perform maintenance and modifications for existing client accounts on one of Peapack-Gladstone Bank's sub accounting systems.
- Provide high quality support for all Escrow accounts and systems (Agiletics online sub accounting system and SilverLake Lease Security).
- Collaborate with internal Bankers and Escrow Sales Officers to provide Escrow solutions for business clients.
- Communicate and troubleshoot system issues with fellow Escrow Operations team members and Escrow Sales.
- Provide business clients with clear and concise training utilizing Zoom, Microsoft Teams, or conference calls.
- Perform daily system reviews to confirm all client updates and modifications were performed accurately.
- Assist with special projects and other duties, as assigned
- Communicate with clients and internal personnel with the highest standards of professionalism and customer service.
- Four-year college degree or equivalent work experience preferred but not required
- Knowledge of Jack Henry systems such as Silverlake is a plus
- Excellent verbal and written communication skills given the high degree of client interaction - i.e. succinct, articulate, polished
- Solid analytical and problem-solving skills, as well as some experience with general ledger reconciliations.
- Must be reliable, organized, and detail focused
- Must be able to work independently with minimal supervision
- Ability to work effectively with individuals and teams to manage internal and external client relationships
- Strong organizational skills and the ability to manage competing priorities
- Must be able to work in a team environment
- Excellent interpersonal skills required. Teamwork is a must
- Ability to review current processes and suggest necessary enhancements
- Ability to take the initiative with the daily tasks as well as special projects
- Excellent computer skills required with good working knowledge of Microsoft Word, Excel, and Outlook
- Sitting for prolonged periods
- Driving for prolonged periods
- Bending/Standing for prolonged periods
- Walking for prolonged periods
- Reading small print
- Carrying up to 20 lbs.
- Lift up to 20 lbs.
- Push/Pull up to 20 lbs.
- Filing for prolonged periods
- Telephone for prolonged periods
- Computer for prolonged periods
-
Neuroscience Operations Specialist
2 weeks ago
Sunrise Systems Inc Raritan, United StatesWhat would you consider to be the top 3, non-negotiable skills that you'll be looking for when reviewing candidate resumes?: · -Proficiency with Computer Systems in General, in particular with purchase order systems, market research operational systems. · -Working with stakeholde ...
-
Operations Support Specialist
2 weeks ago
Legend Biotech Corp Raritan, United StatesCompany Information · Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including ...
-
Training for Specialist in Pool Operations
1 week ago
Apex Innovations Wallington, United StatesMonitoring of pool operations · Conducting lifeguarding, first aid, and CPR procedures · Teaching swimming, aqua fitness, and animation · Administrative tasks · Cash handling · Knowledge of pool technology and hygiene · ...
-
Operations Specialist
2 weeks ago
American Water Plainfield, United States*Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus ...
-
Operations Specialist
2 weeks ago
American Water Company Plainfield, United StatesShare Our Purpose. Be Yourself. Feel Valued. · People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus ...
-
specialist, operations
2 weeks ago
Compass Group USA Avenel, United StatesSPECIALIST, OPERATIONSClick Here to Apply OnlineJob Description Canteen Position Title: Operations Specialist Avenel, NJ. $70,000 - $75,000 / year Company Car Monday - Friday Growth. Opportunity. Excellence.Canteen brings break time to everyone. We combine food, service, and expe ...
-
Operations Specialist
4 hours ago
HonorVet Technologies Plainfield, United StatesResponsible for secretarial and administrative support to an assigned location. In addition to keying, filing, message taking and scheduling meetings, performs duties such as financial and other record keeping, purchasing parts and supplies, documentation updates, reports, and wo ...
-
Operations Specialist
2 weeks ago
Cynet Systems Raritan, United StatesJob Description · Job DescriptionWe are looking for Operations Specialist for our client in Raritan, NJ · Job Title: Operations Specialist · Job Location: Raritan, NJ · Job Type: Contract · Job Description: · Pay Range $40.64hr - $45.64hr · Provide support with calendar managemen ...
-
Operating Engineering Specialist
2 weeks ago
JLL Plainfield, United States Full timeJLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...
-
Operations Compliance Specialist
2 weeks ago
Amneal Pharmaceuticals Piscataway, United States Full timeJob Summary · The Operations-Compliance Specialist II is responsible for handling product quality investigations. The role works cross-functionally and independently to collect information used to identify the root cause and mitigate reoccurrence of aberrant events and circumsta ...
-
Operations Inventory Control Specialist
1 week ago
Legend Biotech USA Somerville, United StatesJob Description · Legend Biotech is seeking an OperationsInventory Control Specialist as part of the Technical Operations team based in Raritan, NJ. · Role Overview · The Operations Inventory Control Specialist will be part of the Raritan CAR-T Operations team responsible for bui ...
-
Operations Specialist
2 weeks ago
Cynet Systems Raritan, United StatesJob Description: · Pay Range $40.64hr - $45.64hr Provide support with calendar management, meeting support, expense reports, org charts, distribution lists, Totality requests, partnering and working as a team with other admins on the team, and assisting Executive Admin Asst, as ...
-
Junior Operations Specialist
4 days ago
Bausch Health Bridgewater, NJ, United StatesBausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across multiple high-growth therapeutic areas including Gastroenterology, Generics, Neurology, Ortho Dermatologics, Medical Aesthetics and Dentistry. We are delivering on ...
-
Production Operations Specialist
4 weeks ago
Synergy Interactive Newark, United States**MUST SPEAK AND WRITE IN SPANISH FLUENTLY** · Job Description: · We are seeking a dynamic and experienced Production Operations Manager to join our team. The Production Operations Manager will be responsible for overseeing and optimizing production processes to ensure efficiency ...
-
Admissions Operations Specialist
2 weeks ago
Drew University Madison, United StatesJob Description · Job DescriptionDrew University is seeking an Admissions Operations Specialist in the Department of Enrollment Management. This is a 12-month full-time (35 hours per week) non-exempt · position reporting to the Director of Enrollment Management Systems. The Admis ...
-
Universal Operations Specialist I
2 weeks ago
Columbia Bank Edison, United States Regular Full timeSummary: At Columbia Bank, we satisfy our customers' financial needs and help them reach financial success. We value what's right for our customers and our community in everything we do. A Universal Operations Specialist provides superior Customer Service while supervising and le ...
-
HR Operational Specialist
3 weeks ago
Siri InfoSolutions Plainsboro, United StatesJob Description · Job Description · Hi, · We do have opening for HR Operational Specialist with JVT Advisor and this is Hybrid (onsite 3x a week in Plainsboro, NJ). · HR Operational Specialist (Background Administration) · Hybrid (onsite 3x a week in Plainsboro, NJ) · 12+ mon ...
-
Associate Procurement/Operations Specialist
2 days ago
Clinical Resource Network (CRN) Parsippany-Troy Hills, United StatesOur client is looking to fill the role of Associate Procurement/Operations Specialist. This position will be located on site in the Parsippany office. · Responsibilities: · Handle high volume of donor enrollments. · Obtain required follow-up information from donors and vendors ...
-
Seasonal Operations Specialist
4 weeks ago
StockX West Caldwell, United StatesHelp empower our global customers to connect to culture through their passions. · Why you'll love this role · Interested in growing your career on the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integra ...
-
Financial Operations Specialist
2 days ago
Wonder Meats Inc Carlstadt, United StatesPOSITION SUMMARY · The Financial Operations Specialist will maintain and support activities pertaining to receivables and payables for Wonder Meats Inc, New B&M Meats Inc, and Brooklyn Provisions Inc. They will enter all daily receivables, perform cash application, reconcile cus ...
Escrow Operations Specialist - Bedminster, United States - Peapack-Gladstone Bank
Description
Peapack-Gladstone Bank is a well-recognized, high-performing boutique bank; a leader in wealth, lending and deposit solutions, capable of providing the most sought-after products and services that fulfill all of our clients' needs. We offer an innovative approach to private banking to help clients establish, maintain and expand their legacy.
What makes Peapack-Gladstone Bank different from our competition? We are an institution that's over 100 years old that has always believed in putting the well-being and needs of our employees and our clients first.We are proud to be recognized for the fifth consecutive year, by American Banker as one of the 'Best Bank to Work For' across the nation. Our secret sauce in one word is our 'culture'. We value a diverse, equitable, inclusive and safe workspace. Our one-team culture goes to great lengths to show all employees that they are valued members of the team. We treat each other as family, and as such, communicate throughout the Bank in a transparent and frequent manner, respect and value feedback from all levels and operate with a philosophy of hospitality and general human kindness.
There are multiple way to build relationships and get involved; from joining one of our Cultural Ambassador Sub-Committees focused on our Wellness, Employee Fun, Diversity & Inclusion, or Environmental Awareness, to involvement in multiple community service activities through our Volunteerism outreach, to joining LIFT (a committee focused on enriching the lives of women - Leading Inspiring Females Together). Said quite simply, the culture is amazing
Job Summary:
The Escrow Operations Specialist position is responsible for assisting Peapack-Gladstone Bank business clients with training and ongoing inquiries regarding their usage with Peapack-Gladstone Bank's escrow sub accounting system and products.
The Escrow Operations Specialist will become a subject matter expert with all escrow systems and products and will provide technical support to hundreds of business clients. Escrow accounts include but are not limited to IOLTA, IOLA, Municipal, Landlord Tenant, 1031 Exchange, Title Companies, and Attorney Trust accounts.
This cohesive team also serves as a liaison with internal Peapack-Gladstone Bank Bankers, Escrow Sales, Fraud Prevention, and many other internal teams. Professionalism, responsiveness, and clear communication are essential qualities for this position.
Responsibilities
Direct Reports:
None
Indirect Reports:
None
External and Vendor Relationships:
Qualifications
Required
Special Position Requirements
List working conditions associated with this position
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Peapack-Gladstone Bank
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Benefits
Peapack-Gladstone Bank offers medical, dental, and vision coverage to full-time employees, in addition to a competitive PTO package and 401k match.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)