General Manager - Westlake Village, United States - Red O
3 weeks ago
Description
We will begin hiring in July 2024 Please start inquiring NOW
The role as
General Manger, you will be directly responsible for concept development, educating staff, executing the beverage program, Cost accounting, customer focus, management proficiency, achieving measurable results with a strong understanding of hospitality.
CORE JOB FUNCTIONS/RESPONSIBILITIES:
Direct oversight of day-to-day operations, including executing companywide shared standards, dining room management, and striving for a genuine guest experience.
Work in tandem with Executive Chef to coordinate and facilitate a smooth, efficient, and speedy flow of service with good communication between front and back of house.
Displays role modeling through visible actions for all staff including being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period.
Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings as well as ensuring all staff is properly trained and meeting serving standards.
Responsible for overseeing the beverage program (Liquor, Wine and Beer) and maintaining proper Inventory levels. Follow directions from upper level management on all aspects of the beverage program and operations.
Maintain an exceptional visual bar display behind the bar and on the tequila cart, including replenishing any missing display bottles, updating menus and pricing, and ensuring bar staff is regularly scheduled to clean and polish bar area, bar display and tequila cart.
Review and comprehend budgets, operating statements and cost savings initiatives as needed to assist in the financial management of department.
Works with Executive Team on financial analysis using direct control of Profit & Loss including strategic, forecast, cost savings initiatives, budgets, and general financial controls.
Oversee timely submission, auditing, and corrections of any discrepancies in petty cash reconciliations, cash tips, payroll errors, missing invoices, new hire packets, timecard change forms, and expense reimbursements.
Responsible for ensuring department is staffed accordingly, including posting schedules in a timely manner and recruiting, selecting, orienting, and training new hires approved by Human Resources.
Process bi-weekly payroll and submit with all supporting documents, including any pay increases, second job rates, PTO request, timecard change forms, and paycheck acknowledgement forms.
Supervise all opening, mid shift and closing procedures, including but not limited to, checklist, check ins and check outs, and ensure management team is following through in journal and staffing log entries.
Supervise all FOH staff and ensure all staff is trained properly and meeting service standards, grooming standards, liquor controls, food and drink knowledge and assist staff to execute service standards during peak hours.
Accomplish restaurant, bar, and human resource objectives by communicating job expectations, planning, monitoring, appraising, and reviewing job contributions of management staff.
Using consistent and clear corrective action procedures, manage, counsel and coach employees through workplace conflict and resolve employee complaints, concerns, and/or problems as they arise.
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